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Sophos Home antivirus disables Dashlane addin

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  • 1 has this problem
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  • Last reply by FredMcD

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Dashlane is my password manager. It has auto insert functions that fill in web forms directly from its database. Some days ago I installed a new virus protection software called Sophos Home which seems to have disabled my Dashlane Firefox extension. By this I mean that the Dashlane symbol still appears in the toolbar, but it is greyed and the dot that indicates that Dashlane will perform its auto insert functions does not work. I cannot find any means on the Sophos website of overcoming this and wonder if you can help. Thanks. Martin

Dashlane is my password manager. It has auto insert functions that fill in web forms directly from its database. Some days ago I installed a new virus protection software called Sophos Home which seems to have disabled my Dashlane Firefox extension. By this I mean that the Dashlane symbol still appears in the toolbar, but it is greyed and the dot that indicates that Dashlane will perform its auto insert functions does not work. I cannot find any means on the Sophos website of overcoming this and wonder if you can help. Thanks. Martin

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You should contact their support centers and ask questions.