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It is noticed that BLOCK feature is not wirking well. The emails BLOCKED, come through again. Kindly advise. Thanks

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by Moses

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It is frustrating that your BLOCK control is not really BLOCKING email to come again. And, today, 8/20/2017, another issue came up. The emails that normally come in the Junk folder, appeared in the INBOX folder. Kindly investigate and advise. Thank you.

It is frustrating that your BLOCK control is not really BLOCKING email to come again. And, today, 8/20/2017, another issue came up. The emails that normally come in the Junk folder, appeared in the INBOX folder. Kindly investigate and advise. Thank you.

Chosen solution

You have a previous open thread at https://support.mozilla.org/en-US/questions/1172220 with an answer waiting. I'll close this thread as a duplicate per our Mozilla Support rules and guidelines and refer you to the above.

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Is this a Thunderbird issue or an issue you're experiencing with your webmail provider? If it's Thunderbird, let us know so we can move it to the correct category, it's currently in Firefox.

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I received the following answer to my question: "Is this a Thunderbird issue or an issue you're experiencing with your webmail provider? If it's Thunderbird, let us know so we can move it to the correct category, it's currently in Firefox." I have no idea what is Thunderbird issue and do not know if it is webmail provider's issue. Thus this reply does not resolve my problem. Thanks.

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I received the following answer to my question: "Is this a Thunderbird issue or an issue you're experiencing with your webmail provider? If it's Thunderbird, let us know so we can move it to the correct category, it's currently in Firefox." I have no idea what is Thunderbird issue and do not know if it is webmail provider's issue. Thus this reply does not resolve my problem. Thanks.

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Chosen Solution

You have a previous open thread at https://support.mozilla.org/en-US/questions/1172220 with an answer waiting. I'll close this thread as a duplicate per our Mozilla Support rules and guidelines and refer you to the above.

Modified by Moses