Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox changes my security settings.

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by philipp

more options

When I log in to Firefox I have to go to the Options tab and check the "Remember logins for sites" under Security every time. I have tried refreshing Firefox, but this didn't help. The only changes I have made recently to my add-ons, etc. is that I have upgraded to version 45.0.2. The problem is occurring on both my home desktop computer and my laptop computer.

When I log in to Firefox I have to go to the Options tab and check the "Remember logins for sites" under Security every time. I have tried refreshing Firefox, but this didn't help. The only changes I have made recently to my add-ons, etc. is that I have upgraded to version 45.0.2. The problem is occurring on both my home desktop computer and my laptop computer.

Chosen solution

hi, other users of trend micro security software have reported similar issues - the trend micro password manager that might be automatically installed as a separate application on your system might responsible for that behaviour. please uninstall it through your system control panel in case you're not using it.

Read this answer in context 👍 1

All Replies (2)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Chosen Solution

hi, other users of trend micro security software have reported similar issues - the trend micro password manager that might be automatically installed as a separate application on your system might responsible for that behaviour. please uninstall it through your system control panel in case you're not using it.