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Why is Amazon online on Menu lbar?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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Every time I launch Firefox, there it is, left side under Mozilla Foundation, on top of menu bar

Every time I launch Firefox, there it is, left side under Mozilla Foundation, on top of menu bar

Chosen solution

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can check the home page setting.

Firefox supports multiple home pages separated by '|' (pipe) symbols.


You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder:

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All Replies (2)

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Could it be a toolbar?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Chosen Solution

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can check the home page setting.

Firefox supports multiple home pages separated by '|' (pipe) symbols.


You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder: