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cant remember my password

WestSideSpa
WestSideSpa
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Hi Im trying to set up my email with you and its saying that i my password is wrong and im typing it exactly like i put it.

Hi Im trying to set up my email with you and its saying that i my password is wrong and im typing it exactly like i put it.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Or if your question is about adding an email account to Thunderbird, Mozilla's email program, instead of the Firefox web browser, we can move this question to the Thunderbird forum.