Showing questions for topic:

Why can't I call up the members of my email groups when using Firefox, but can when using MS Edge?

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I … (pročitajte više)

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.

Open

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (pročitajte više)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Open 11

Facebook stalls out hangs up

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and noti… (pročitajte više)

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and notifications that I download from the site. I took the suggestion of clearing my cache. That did nothing. Clearing my history didn't make a difference either. Being this problem doesn't happen with Chrome or Safari, it must be a Firefox problem. So, what more can I do to make using Facebook with Firefox a better experience? Sure would appreciate help.

Solved 6

Firefox Desktop keeps using cached calculation results until a hard refresh

Hello, I'm troubleshooting a Firefox Desktop issue that I haven't been able to reproduce consistently in other browsers. I use a browser-based precious metal calculator t… (pročitajte više)

Hello,

I'm troubleshooting a Firefox Desktop issue that I haven't been able to reproduce consistently in other browsers.

I use a browser-based precious metal calculator that performs calculations instantly using JavaScript. The page loads correctly, but after changing several input values and navigating between tabs, Firefox occasionally continues displaying an older calculated result until I perform a hard refresh (Ctrl + F5).

I've been able to reproduce the issue consistently using this scrap calculator scrap calculator. The page loads normally, but Firefox sometimes continues displaying an older calculated value until a hard refresh is performed.

The page itself loads normally, and there are no visible JavaScript errors in the Browser Console. However, the displayed value sometimes does not update immediately after changing the weight or purity inputs.

So far I have tested:

  • Firefox Troubleshoot Mode
  • Disabled all extensions
  • Cleared cache and cookies
  • Tested a new Firefox profile
  • Disabled Enhanced Tracking Protection for the site

The issue appears only in Firefox Desktop. Chrome and Edge update the calculation instantly under the same conditions.

Has anyone encountered similar behavior involving JavaScript-driven calculations, form inputs, or page caching in Firefox?

Are there specific Firefox settings or diagnostic tools I should check to determine whether this is related to caching, page state restoration, or another browser feature?

Thank you for any guidance.

Open 1

My emails appear as blank lines, but I can open each one individually.

This issue only affects Gmail in Firefox on my Android laptop. Gmail works fine in Google Chrome on the laptop and on my iPhone. In Firefox, I can't see my emails—just ro… (pročitajte više)

This issue only affects Gmail in Firefox on my Android laptop. Gmail works fine in Google Chrome on the laptop and on my iPhone. In Firefox, I can't see my emails—just rows with empty checkboxes, arrows for important/unimportant messages, blank spaces, "Updates," and more blank spaces. When I click on a row, the message opens, but otherwise, it is completely devoid of text or images.

It might have been an email with the subject line "Instagram." Then came my name and a number (which I’ve omitted here), followed by "update you on..." Then "updated with Instagram... Inbox"

Please tell me if you need more information about the images. Many thanks in advance!

Best regards, Nils Ronge

Open 1

Lately an online tool of a client I am using for years doesn't show scroll bars anymore

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent… (pročitajte više)

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

Open 2

Сертификат от Минцифры России

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru,… (pročitajte više)

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

Open

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (pročitajte više)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Open 5 1

Login Screen For Merrill Lynch Does Not Display Login Information

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site usin… (pročitajte više)

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

Solved 9

unable to access earthlink inbox from Firefox on Windows 11

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns… (pročitajte više)

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns. This does not happen on Edge. I uninstalled and reinstalled Firefox, but that didn't help. I also rebooted my PC, which also didn't help. How to fix?

Open 1

can not log into https://gallowayprecision.com/

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the… (pročitajte više)

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the sign in, cart, place items or anything to work.

Edge works fine. Tried all I can think of, still no access using Mozilla

Open 1

High CPU usage (& extremely slow loading) on certain academic journals (only as of late)

Hi all, By "extremely" I mean an all-caps extremely. Some bulletpoints: Tried deleting stored data of affected websites Affects articles on e.g. science.org and pnas.o… (pročitajte više)

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

  • Tried deleting stored data of affected websites
  • Affects articles on e.g. science.org and pnas.org
  • Tested troubleshooting mode
  • Tested against Edge
  • I noticed that the references (bibliography section) loads one by one, very slowly
  • Hence maybe has to do with the integration of GetFTR by the affected journals
  • Disabling tracking protection didn't work
  • Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Solved 6 1