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I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

I got a pop up asking if I wanted to use Mozilla vpn and I though I'll try it but I can't access my email and it shut down all my open tabs. How can I get this shut off? I have tried all the on line suggestions.

I have had quite a bit of difficulty getting Firefox VPN working. I just now got it working because of an article I found on Gizmodo.

Setting browser.ipprotection.enabled to true fixed the problem of the VPN button not showing up immediately.

I am just wondering if there is a way this could have been done through normal Firefox settings, whether this could be added to the Firefox help documents on this subject (I could not find them, but it already may be there.), and whether this could have any other harmful security effects since I got this from a non-Mozilla source.

Thank You!

The instructions for changing country in built in VPN do not work as after clicking on icon it states open VPN and nothing happens to open it. I am trying to set France as my country.

Hello!

I use Nightly 154.0a1 (2026-07-10) (64-bit) on Windows 11. I'm trying new VPN feature from study and the VPN itself is working, but the location setting is completely broken. I have only two options for location Recommended and United States. Whenever I choose United States, nothing changes and my IP is always from subset of CIDR 63.245.208.0/20 which is geolocated in London, UK. I tried multiple IP addresses (by restarting VPN) and all of them are geolocated in London. Running traceroute also suggest that all of them which I get are located in the UK. Is there a way to fix this?

I'm signed up and I get a window that says, to turn on VPN, Click the Turn On button. When I click VPN near the upper right corner of the browser, I see only a Get Started button, no Turn On button. If I click the Get Started button, it re-opens the window that indicates I'm signed in and tells me to click the Turn On button, again.

Can you assist?

Thanks much, Ken

When I try to set up the new built-in VPN setting it gets stuck in a loop:

I click the "get started" which then opens another tab where it gets me to confirm my account

Once I do that it says it will automatically open the VPN

When it does so the VPN window is the same one as before with just the "get started" button and no other options.

If I click on that it then opens another new tab and does the exact same thing in an unending loop