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Android Severe page loading issues on Google, X, Facebook, and Cloudflare verification sites (Last 3 days)

Dear Firefox Engineering and Support Team,I am writing to report a critical browsing issue that started occurring about 3 days ago. This issue severely impacts page loading on major platforms and makes browsing nearly impossible.

1. My Device Environment:OS: Android 12Affected Versions: Firefox Beta (Primary), Firefox Nightly, and Firefox Stable (All are updated to the latest versions).

2. Detailed Description of the Issues:Google.com: When searching for keywords, the browser frequently encounters a "Page failed to load" / "Unable to connect" error. If the search page manages to load, switching to the "Images" tab instantly triggers the page load error again.

Social Media: The exact same page loading failure happens frequently when trying to access x.com (Twitter) and facebook.com.

Cloudflare Captcha Verification: On websites requiring Cloudflare verification via Google search clicks, the browser immediately crashes or kicks me out of the page right after clicking. I have to attempt accessing the link repeatedly (several times) to finally get through.

Desktop Mode Trigger: On all tested Firefox versions, forcing the view from "Mobile mode" to "Desktop mode" immediately and consistently triggers the page loading error. 3. Troubleshooting Steps I Have Already Taken (with NO success):

Cleared all browser cookies and cache.

Completely uninstalled and re-installed all Firefox versions (Stable, Beta, Nightly).

Removed all extensions and tested on a completely fresh, vanilla installation with zero add-ons installed, but the bugs still persist.

Since this issue happens across all Firefox release channels (Stable/Beta/Nightly) even on fresh installations, I suspect it might be related to network stack rendering, user-agent handling, or an incompatibility introduced in a very recent upstream update affecting Android 12.

I would highly appreciate your investigation and guidance on how to resolve this.

Thank you for your time and continuous dedication to improving Firefox.

Best regards, M_Ng

I just got the OnePlus 15 and it has an awesome feature called file dock. My Firefox web browser, I love it but for some reason it's not compatible with the file doc program pre-installed with my phone, can you help?

I want to create a wireguard file that I can load onto my router to permit me to use mozilla vpn on my router as i will be using it on static devices eg TV which I want to connect through the router. I understand this can be done but the syntax offered does not seem to work on my PC running win 11.

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsafe quoting 192.178.192.132.443 - they are now blocked and don't understand why these websites would have any problems. Can your team help rectify this problem please. E. Scholten [redacted email from community support forum]

Not 100% sure if the topic is the right one, but here we go - I use a Macbook with Firefox 153.0.3, UK Keyboard (QWERTY) It's about the command + ` (the key in the left upper corner below the esc key, I made the ` bold so it's easier to see)

Sometimes, but only sometimes, the keyboard shortcut command + ` to cycle through open windows in Firefox does not work.

For example, I have two windows open (W1 and W2). If I'm in W1 I can use the command and it will cycle to W2. But using the same shortcut, I can't navigate back to W1. But if I use command+ SHIFT+ ` it works. This changes from day to day, sometimes it's command +` and sometimes it's command+ shift+`

This only affects Firefox, in all other programmes, the shortcut works as it should Can't find rhyme or reason- does anyone have an idea?

Hello Mozilla VPN Support,

I recently purchased Mozilla VPN and installed it on my system using the Flatpak version.

My operating system is **Linux Mint 22.2**.

The problem is that the VPN connects successfully to any server, but after a short time it disconnects automatically. This happens with every server I try.

Interestingly, if I use the Mozilla VPN browser extension, it works correctly and stays connected. However, the browser extension does not provide access to all the countries that are available in the full VPN application.

Could you please help me determine why the Flatpak application keeps disconnecting and whether this is a known issue with Linux Mint 22.2 or the Flatpak version?

If you need any logs or additional information, I would be happy to provide them.

Thank you for your assistance.

Kind regards, Nikos

Using the Mozilla VPN, I select a location in the USA. After a few hours, my public IP address / location will be different than what I selected in the VPN app; for example, I select "San Francisco, CA" in the VPN, and a few hours later my email sign-in location (or using mylocation.org) is somewhere in India - that's not even in the list of locations we can select for the VPN. Is my VPN being hacked? I'm using Windows 11 with the latest update and the built-in Windows Security. On my android phone, the VPN location shows as 'Starkville, TN', which is also not on the VPN location select list.

I would like to speed up my Fire Fox and update my Fire Fox to the latest version for my computer. I would also like to stop the errors and slow downs and the message telling me that the internet is telling me that the site is not working or slowing down my internet and i should close my internet.

I have several issues. 1. YouTube keeps buffering and freezing. And when I use the "YouTube No buffer (No Autoplay)" extension that's supposed to fix it, it makes it even WORSE, and even pauses the video when I tap the screen ANYWHERE.

2. I can't access the AT&T website to manage my phone plan like I always could on Brave Browserbor Google Chrome. It literally will not load at all. I get an IMMEDIATE error message!

3. Sometimes, refreshing a page gives me error messages.

4. Not really bugs, but nuisances to me. I hate that you have to click a quit button in the menu to fully quit Firefox and delete browsing data. I hate that when you bookmark something in desktop view, it doesn't automatically go back to desktop biew when mobile view is enable in site settings, and reverse issue with desktop view enabled but you bookmark something in mobile view. I hate the overall worse experience I get with Firefox not loading pages quickly at all.

This is observed on Pixel 9 Pro. Running Thunderbird v21 from F-Droid.

Not sure if this is in the latest update, but if I select a message, the top of the screen (where we are notifications and battery level) turns into a black bar. This happens in, both, the unified mailbox and a specific mailbox.

Is this a bug or normal behaviour?

Hi,Sir/Ma Hope you are doing well today? I need your help to activate my java script on my browser, I've installed it but inactive, I don't know why? Thank you so much Yours sincerely Philip Odimegwu The CEO HOL ZHUTER LLC [email removed]

I use Win10 Firefox 153.0 x64 on my laptop, and any time I select a menu, the background is transparent, so I can't see the actual menu options, I have to guess what they say when selecting them. Please either fix this, or tell me how to fix this.

hello! this may not be an emergency, but im still curious. will the sports widget be updated after the world cup? i think this would be cool if after the world cup people could choose a sports they want to follow (tennis, soccer, formula-1, etc.) and the widgets will show the updates of the following sport. what will be after the world cup ends?

On my PC - Initial problem was T-bird took forever to load and virtually all new msgs went to TRASH and I had to move to IN-Box. Per help from David - Saved off profile, and reinstalled thunderbird from thunderbird.net. No change. Then UNINSTALLED T-Bird (profile still intact). Now just attempts to open "Looking up imap.comcast.net", but won't open/connect and to close the app I must use WIN Task Master. Can't get to any msgs, etc. Also, in the past when I was able to open, the banner or bar at the top of the page had hundreds of email icons. I sometime have over 1000 emails in my in-box!! I have years worth of emails in folders on T-Bird which I don't want to loose. Help. Thank you. I have a "working" version (with the "trash" and slow loading issue per above) on my laptop, so I can access suggestions on that version of T-Bird. You could also send any suggestions to x@gmail.com

(PII redacted by moderator)

Thunderbird 147.0esr Email arrives. I open it It has the usual 'view this thread' link I click that link waterfox opens all of my home pages.....not the email I have disabled all add ons, in both thunderbird and waterfox....I have changed profile in waterfox & synced with firefox.