Firefox Community Forum

I use eBird extensively. When I try to play the audio (with sonograms), I get a message that says "We are still processing this file. Try again later". These files perform well on my Android phone, so I know it it is not eBird's glitch. I am confused about the setting options on Firefox that I need to set. These files are usually .wav format. I have tried to open a ticket with eBird, but have not had a response. Can you guide me? Thanks.

I really can't add to my Summary other than it's a fairly recent issue, started in May 2026, possible April. About.config is set to False. I hope some has a solution - it happens when I'm dealing with live incidents.

Desktop and laptop--all upgraded with anti-virus software. Why does firefox randomly log me out of websites and delete my cookies--WITHOUT me doing anything? At work, my password book is at home--so being logged out is annoying and stressful Help me with telling me how to STOP being randomly logged out by firefox for no apparent reasons?? PLEASE!!!

I have lots (~100) of tabs open, distributed among windows and virtual desktops. Every now and then the laptop fan starts running wildly, and I identify a CPU hogging webpage in about:processes. How can I now switch to the open window/tab of that webpage to close or unload it? I would expect a click (or context menu item) within about:processes to bring me there. Currently I have to scan through all desktops/windows/tabs to find the page.

i asked a few days ago i am on Firefox have been for years and do not wan to have to change. I am trying to video call with my family from messenger and when i try it say it can not on Firefox. Why ? i d love to but why can t firefox do video calling from messenger is it Firefox or is it Facebook?you will force me to go to chrome or edge which i would rather not do please let me kno why this is thank you

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

I had to reload firefox after getting xpcom error messages, now i can't work out how to restore my passwords,bookmarks etc from my sync profile that i set up months before.

recently for no apparent reason, Firefox is having extreme difficulty loading sites, with the spinning wheel going on for minutes at a time. It seems to happen with any website, but not with other browers. I have checked for malware with 3 different programs, and disabled the vpn. Other suggestions online seem to be 'for experienced users only', which does not include me. What should I do. Do I need to delete and reinstall Firefox? thanks.

when i try to access my Fidelity investments and Centennial banking accounts with correct username and password the screen goes into an endless loop or says "try again later. After calling helpdesks on both these accounts they say it's a Browser problem.

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

I have messenger loaded but with Firefox i can not video call when i want to call a friend or family. I have no way to call any one i do have a web cam. do i need to go to Chrome every time i want to call. Messenger has stopped desktop messenger that was how i could call but now i can not is there some way to Facebook video call on Firefox please let me know thanks I want to stay with Firefox why is there no way to get video calls on Facebook??

Greetings and Good evening Due to restoration of windows Mozila was uninstalled on 03/06/2026 It had all history and data since 2021 Please help me to restore this. Please tell me how this can be done? Thank you Regards Himanshu Kotecha Account id himanshukotecha8@gmail.com

The Firefox main screen has about 2" of space on 3 ides. The icons are so far down (the 4th side) that I cannot read the second line without moving the page up. Many of the web sites I load are off kilter, mostly NYT and Facebook games which always have to be adjusted to a place where they are on the screen correctly. I have spent several hours searching through forums, resetting , refreshing , changing zoom, you name it. I then repeated the process with Gemini, at which point it seemed I only Made the Google search bar smaller but by now I m not even sure.