Use the Search Box, rather than the address bar, to type searches

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figur… (pročitajte više)

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figure out how to set Firefox searches to be typed in the search box. Is there any way to set this so it doesn't get changed with every update?

Asked by Red in Denver prije 6 sati

I accidently deleted Thunderbird then reinstalled it but I have lost my total address book. How do I get it back?

I had two Thunderbird apps on my computer. When I realized that one of them was for organizations, which I don't belong to, I deleted it. But both of the apps were dele… (pročitajte više)

I had two Thunderbird apps on my computer. When I realized that one of them was for organizations, which I don't belong to, I deleted it. But both of the apps were deleted. I then reinstalled Thunderbird, but when I went to send an email, my entire address book was blank. How do I retrieve it and reinstall it ? Thank you.

Asked by poohbear266 prije 6 sati

Stopped sending emails

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (pročitajte više)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them. So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email. I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger prije 5 dana

Last reply by zbadger prije 7 sati

Login failed. authentication failed to server imap.mail.yahoo.com

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342 Thunderbird has a routine problem with being unable to log into various mail servers.… (pročitajte više)

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342

Thunderbird has a routine problem with being unable to log into various mail servers. I have four accounts and they all seem to share this problem.

Most recent update: I've tested this in Windows Safe Mode, and the problem has not appeared. Since I can't do any useful work in Safe Mode, it's hard to give it a thorough test, but so far so good. Also, I have removed AVG antivirus because it was redundant. I have seen no improvement since it was removed.

Can this problem be resolved?

Asked by raypackard prije 2 sedmica

Last reply by raypackard prije 8 sati

Seems impossible to transfer data from Windows 10 140.7.1esr (32 bit) to W11 140.7.1esr (64 bit)

Hello all: Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunder… (pročitajte više)

Hello all:

Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderbird" directories into the Roaming and Local destination directories. When the destination machine installation opens, it is functional (i.e. it picks up all the existing e-mail accounts, downloads new mail, etc...). The problem starts when we get to the local folders.

All of these have a date and time appended to them in the destination installation. For example, if the original folder is "Prosperity Bank" the destination folder is labeled "Prosperity Bank (2025_09_21 23_06_33 UTC)" and will not let not populate (shows no messages inside).

As I am typing this, it seems I may have identified the problem (or at least part of it). It seems the destination system install is slowly working its way through the local folders randomly (not in alphabetically order), as it seems to be slowly populating them with the old mail stored therein on the original system. It is going very slowly. Very slowly.

Has anyone else experienced this? Is it normal? Is there any way to quickly eliminate the dates now appended to the local file names? (Visually this is very annoying and I do not want to try modifying the individual folder names yet until I'm sure its populated as much as it will populate.)

Thank you for any assistance.

Larry Reese

Asked by Larry Reese prije 3 dana

Last reply by Larry Reese prije 8 sati

Stop copying emails to "All Mail" folder

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity,… (pročitajte više)

Please Please Please advise how to modify settings to stop copying emails to "All Mail" folder. There are nearly 14K emails in that folder, and it's killing my capacity, I'm getting warnings, etc. Yes, I'm using Gmail.

Yes, I have unsubcribed from it, starting from my account name → Subscribe → unchecked [Gmail] All Mail. To no avail...

Of course, I do not want to delete mails I have saved in my hundreds of other folders. My mail goes back 25+ years, and I want to keep those archives.

Thank you Thank you Thank you!

Asked by michael73gardner prije 16 sati

Last reply by michael73gardner prije 8 sati

FF on Win10 crashes on startup; won't start and crashes in troubleshooting mode startup

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told… (pročitajte više)

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told it to start a new session and the PC blue screened. This has happened before so after the PC restarted I shut it down. It blue screened a few times while also trying to restart FF. I shut it down with the power button. FF will not start with troubleshooting (shift while double clicking on FF icon). It crashes and I get the crash window. Latest crash detail is below. What next? Any help is much appreciated.

UPDATE: I went to windows settings, apps, and clicked on uninstall for FF. Immediately a message box, "Would you like to refresh instead?" popped up. Sure, why not? It thought for a while and updated. I logged in again and I am back to a functioning 147.0.3. I logged into my bitwarden extension and ublock origin is still there. No clue what happened earlier.

Asked by dave101 prije 10 sati

Windows 10 died and need to move TB saved stuff to Linux Mint 22

Windows 10 became unavailable, but I have a copy of the drive it was on. I had tried to install Linux Mint as dual boot and couldn't get to Windows any more. Installed Li… (pročitajte više)

Windows 10 became unavailable, but I have a copy of the drive it was on. I had tried to install Linux Mint as dual boot and couldn't get to Windows any more. Installed Linux Mint 22 on that drive, wiping out everything that was on it. Now I really want to get all of my locally saved items from the copy of the old drive onto TB in LM22. The profile folders are there, I just don't know what to do with them. FYI, all of my other data files were on other hard drives, so only the OS and apps were on the boot drive.

Asked by SkipT43 prije 9 sati

Thunderbird 147.0.1 dropping all local email and redownloading

I am running Thunderbird 147.0.1 (64-bit) on Windows 11 Pro 25H2. I have Thunderbird set up with two email accounts -- gmail and outlook.com (an old msn.com address). A… (pročitajte više)

I am running Thunderbird 147.0.1 (64-bit) on Windows 11 Pro 25H2. I have Thunderbird set up with two email accounts -- gmail and outlook.com (an old msn.com address). Approximately every 10-14 days the msn.com account encounters an error with the message "Command Error 12." When this happens, Thunderbird immediately drops all the local email folders for the msn.com account, and attempts to redownload all email and folders associated with the account. The msn.com account in question is configured for IMAP:

server name: outlook.office365.com Port:993 Connection Security: SSL/TLS Authentication Method: OAuth2

The expected behavior here would be for Thunderbird to display a connectivity error message but retain all local email on my laptop. However, this specific connectivity issue is dropping all locally stored email. I also noticed that the mail columns get reset to default. It appears this issue is causing Thunderbird to delete not just the email but some of the account configs as well.

At present, I do not have a screenshot showing the command error 12 message. I will try to take a screenshot the next time the issue occurs. What is not clear is whether this is an account setup issue or a bug in Thunderbird. Any advice would be appreciated. Thanks.

Asked by J_001 prije 9 sati

Can't login to one of my email addresses.

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them… (pročitajte više)

I can't login to one of my email addresses. It says login to server with username failed. I tried all of the suggestions (using a pop server for example) and none of them seem to work. Please help.

Asked by redfur01702 prije 2 dana

Last reply by redfur01702 prije 9 sati

Firefox incredibly slow to open

I recently got a new laptop with Windows 11 Pro. I installed Firefox from the Mozilla site. When I click to open Firefox, it takes a long time - 41 seconds to be exact. I… (pročitajte više)

I recently got a new laptop with Windows 11 Pro. I installed Firefox from the Mozilla site. When I click to open Firefox, it takes a long time - 41 seconds to be exact. I uninstalled, reinstalled and restarted my computer. I cleared the cache. I tried to run as administrator. Not sure what else to try. As I wait for it to open, it reads "not responding" in the search bar area. Any ideas?

Asked by msinfo2015 prije 9 sati

Today My FIrefox font size changed,. the web sites I can read but the url bar, shortcut bar, and some other things are TINY.

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and s… (pročitajte više)

some items are large, some items are TINY. I have tried resetting my display setting scale, but the url bar, the menu where are my open tabs, the bookmarks toolbar, and some other things re TINY.

Asked by ndimitru1 prije 4 sedmica

Last reply by ndimitru1 prije 9 sati

A recent folder disappeared from my left pane when Win 11 upddated this morning.

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morn… (pročitajte više)

Folder name: BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT I had been adding emailed marketing messages that I knew were fake into this folder for about two weeks. This morning, after a Windows 11 Update, when I tried to add another such message to that folder, the entire file folder was missing. I tried everything I could think of, including looking for help online, to no avail. This folder contained around 500 emails, over 200 of which I hadn't even opened.

Asked by wolfman141 prije 9 sati

when i click on link from email, it says Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered t… (pročitajte više)

Hi, When I click on a link in ANY email, it says " Hmm. We’re having trouble finding that site. We can’t connect to the server at omxj86ebb.cc.rs6.net. If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I know I did something to make my computer more secure, but don't remember. Please help! THANK YOU!

Asked by Hilthd prije 10 sati