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Firefox crashes

  • 5 odgovori
  • 3 ima ovaj problem
  • 63 views
  • Posljednji odgovor poslao cor-el

tonymacd
tonymacd

Firefox crashes as soon as I attempt to open it. Crash reporter appears. I have uninstalled and re-installed the program bu there is no difference

Firefox crashes as soon as I attempt to open it. Crash reporter appears. I have uninstalled and re-installed the program bu there is no difference

Izabrano rješenje

Thanks for this. I stppoed Rapport and could start Fire fox. Have insatlled latest Firefox and newest Rapport sand the problem is solved .

Thanks Again

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (5)

finitarry
finitarry

https://support.mozilla.org/en-US/kb/Firefox%20crashes

tonymacd
tonymacd Vlasnik pitanja

finitarry . Thanks for reply. The crash still happens in safe mode. I have tried a new profile and the result is the same. I am currently checking disc. My security software ESET is not listed to suggest a fix.

cor-el
cor-el
  • Moderator

Looks like a problem with Trusteer Rapport (RapportTanzan11.DLL)

See:

You can try to stop Trusteer Rapport if installing the latest version doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

tonymacd
tonymacd Vlasnik pitanja

Odabrano rješenje

Thanks for this. I stppoed Rapport and could start Fire fox. Have insatlled latest Firefox and newest Rapport sand the problem is solved .

Thanks Again

cor-el
cor-el
  • Moderator

You're welcome