Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I am using Windows 7 and ever since my last update to firefox 8, the browser seems to hang up when I open a new tab from a link. This happens when I go to a news story or even when I go to your support window.

  • 2 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao davidiz
  • Riješeno

davidiz
davidiz

I have tried to disable all my add-on modules but it doesn't make a difference. I have run chrome alongside Firefox and can open all the tabs fine, and I can watch Firefox just spin the processing icon and never load. I can hit the reload tab a bunch of times and sometimes part of the page will appear. If I hit the refresh tab while its processing sometimes it will bring up the page.

I have tried to disable all my add-on modules but it doesn't make a difference. I have run chrome alongside Firefox and can open all the tabs fine, and I can watch Firefox just spin the processing icon and never load. I can hit the reload tab a bunch of times and sometimes part of the page will appear. If I hit the refresh tab while its processing sometimes it will bring up the page.

Izabrano rješenje

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Odabrano rješenje

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

davidiz
davidiz Vlasnik pitanja

That seemed to fix the problem, Thank you.