Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The wheel on my mouse won't scroll since the upgrade to current software. It works on all the other programs on my PC. Please help!

  • 3 odgovori
  • 3 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao storej

more options

I am using Firefox with Windows XP and a Lenovo ThinkPad and a Lenovo optical wireless mouse. Some web sites don't allow me to scroll or click on links

I am using Firefox with Windows XP and a Lenovo ThinkPad and a Lenovo optical wireless mouse. Some web sites don't allow me to scroll or click on links

Izabrano rješenje

I downgraded my version of FireFox from current to version 3.6.25 and that has fixed it. I won't upgrade ever again!

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks for the reply! That did not work. The mouse pointer does not select links on some web sites and the mouse roller still did not scroll. A quick update: I am also using a second screen with my laptop in addition to the wireless mouse

more options

Odabrano rješenje

I downgraded my version of FireFox from current to version 3.6.25 and that has fixed it. I won't upgrade ever again!