Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I have gone to Control Panel to ADD/REMOVE PROGRAMS and clicked REMOVE Mozilla Firefox 3.6.13 but the program will not remove.

  • 1 odgovor
  • 11 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao TonyE

Mhishi
Mhishi
more options

The Mozilla Firefox 3.6.13 version is refusing to be removed from my laptop even after l have opened the CONTROL PANEL and clicked on ADD/REMOVE PROGRAMS and then clicked on REMOVE the hightlighted firefox program.

I have just installed the Mozilla Firefox 4.0 and when l try to uninstall or remove this one the same way as l do for Firefox 3.6.13, l have no problem with removing Firefox 4.0.

The Mozilla Firefox 3.6.13 version is refusing to be removed from my laptop even after l have opened the CONTROL PANEL and clicked on ADD/REMOVE PROGRAMS and then clicked on REMOVE the hightlighted firefox program. I have just installed the Mozilla Firefox 4.0 and when l try to uninstall or remove this one the same way as l do for Firefox 3.6.13, l have no problem with removing Firefox 4.0.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The following link shows how to manually remove Firefox if the uninstaller fails - http://kb.mozillazine.org/Uninstalling_Firefox

Are you sure you still have Firefox 3.6, by default Firefox 4 will replace previous versions of Firefox. Some time the add/remove programs option in the control panel will list programs that no longer exist.