Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashing when playing You Tube videos

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao zzxc

more options

Just another crash report I got concerning the many crashes I have had lately while using Firefox 3.6.3 to watch You Tube videos. It crashes on several different You Tube channel videos, and it crashes when I attempt to watch playlists that I have created. It also crashes even faster when I am watching on Internet Explorer and Google Chrome.

Crash ID(s)

ID: fb817f25-4a61-4970-a331-b2ce32100528 Signature: nsStringBundleService::Release()

All Replies (2)

more options

Could you paste additional crash ID's in this thread? The report you submitted is nonspecific, so having more would help.

There are a few things you can try that might fix it:

  1. Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems: Disable your add-ons one at a time to see if one is at fault
  2. Upgrade to Firefox 3.6.4 beta, which prevents Flash from crashing the main Firefox process.
more options

Okay--where would I find the additional crash IDs that you need? I'd be happy to paste them in, but don't know where they are.

Also, I will try your other two suggestions to see if they help.

Thank you.