Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird on desktop does not see Exchange 365 Junk mail folder

  • 3 odgovori
  • 0 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao david

robin69
robin69

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to local storage.

When I go to 'Account Settings', 'Synchronisation and storage, 'Advanced' the Junk mail folder is not listed as available for se;ection.

How do I enable the junk folder to be available locally? Many thanks for ant assistance.

I am using Thunderbird 147.0.1 connected to an Exchange 365 service using web access. All folders except Junk are listed on the left hand pane and are synchronising to local storage. When I go to 'Account Settings', 'Synchronisation and storage, 'Advanced' the Junk mail folder is not listed as available for se;ection. How do I enable the junk folder to be available locally? Many thanks for ant assistance.

Izabrano rješenje

I am not familiar with Exchange, but you might try highlighting account in folder pane, rightclick and select 'subscribe' to see if there is a Spam option.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

david
david
  • Top 10 Contributor

I believe 147 changed Junk to Spam.

robin69
robin69 Vlasnik pitanja

I do not have Junk or Spam on Thunderbird. I have Junk on Exchange 365 but cannot synchronise it to Thunderbird.

david
david
  • Top 10 Contributor

Odabrano rješenje

I am not familiar with Exchange, but you might try highlighting account in folder pane, rightclick and select 'subscribe' to see if there is a Spam option.

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.