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Can't stop one email sender from going into Junk mail

  • 2 odgovori
  • 0 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao duhnel

duhnel
duhnel

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

In the past week emails from one of my friends started going into junk mail. The person in in my contacts. I selected 'enable adaptive emailjunk mail..." and selected the correct address book. The mail still went to the junk folder. I changed the 'move new junk mail to: my inbox, still went into the junk folder. I had him send me 10 emails that I marked as 'not junk' still no success. My emails come from yahoo.com - went there and there was nothing in the spam or junk folder in my yahoo email account. This is happening to only one email address. There's nothing strange in the title of the email or the content. I've run out of ideas.

All Replies (2)

david
david
  • Top 10 Contributor

Thunderbird does not have a white list or a black list. When all else fails, I suggest creating a filter for that individual's email.

duhnel
duhnel Vlasnik pitanja

I have done this and it doesn't help. e-mails from this sender still going to junk. Strange thing is that the logs don't show them being routed to Junk.

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