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Android phone won't scan QR code when trying to import settings from desktop

mbvisser
mbvisser
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Trying to import my Thunderbird Desktop (Version 142.0 (64-bit)) account settings into Thunderbird for Android (v 11.1). When I scan the QR code given to me by the Desktop version through the Android version, nothing happens.

Trying to import my Thunderbird Desktop (Version 142.0 (64-bit)) account settings into Thunderbird for Android (v 11.1). When I scan the QR code given to me by the Desktop version through the Android version, nothing happens.

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George Kitsoukakis
George Kitsoukakis
  • Top 25 Contributor
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Hello mbvisser

Adjust the QR Code 1 Zoom Out: Try using your keyboard's zoom out function 2 Move Your Phone: Try holding your phone farther away from the screen and slowly moving it closer to find the right distance.

Or Manually

If the QR code method doesn't work, the most reliable solution is to manually add your account settings on the Android app.

read that https://support.mozilla.org/en-US/kb/manual-account-configuration

Helpful?

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