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cancel account and auto payments

  • 3 odgovori
  • 0 ima ovaj problem
  • 162 views
  • Posljednji odgovor poslao Kiki
  • Riješeno

I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks

Bill
I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks Bill

Izabrano rješenje

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.

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All Replies (3)

Hi there,

Are you talking about canceling subscription for one of our premium products such as Mozilla VPN?

Odabrano rješenje

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.