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Profile info missing after update

  • Nema odgovora
  • 0 ima ovaj problem
  • 1 view

After the last Firefox update I was signed out of my Mozilla account. When I went to sign back in my password wouldn't work. So I Forgot Passworded it and when I signed back in none of my passwords or account info is there. Why did this happen and how do I access my previous account info.

Thanks!

After the last Firefox update I was signed out of my Mozilla account. When I went to sign back in my password wouldn't work. So I Forgot Passworded it and when I signed back in none of my passwords or account info is there. Why did this happen and how do I access my previous account info. Thanks!