forgot password primary
hi i forgot my password primary but i cant reset it because all of my data will be lost how can i recover my primary password ?
All Replies (1)
You can't recover a lost Primary Password, you would need access to an earlier copy of key4.db that doesn't have the PP set to be able to access the logins and possibly set a new PP. You can possibly keep a backup copy of logins.json and key4.db in the Firefox profile folder in case you remember the Primary Password and want to retry. Otherwise your only option is to reset the PP what will cause all logins to get lost. You aren't using Sync as your logins might be present on anther device?
You can use the button on the "Help -> More Troubleshooting Information" (about:support) to go to the current Firefox profile folder or use the about:profiles page (Root directory).
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
See also:
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