Send message failed -- no other error
I have 4 different gmail accounts that I use thunderbird to manage, along with local folders. Starting today, I cannot send messages. I get a dialog box with no error codes, underneath is another dialog box showing send progress with the eternal circle. Have rebooted, made sure each account has a unique SMTP server description. Worked fine until today. No updates that I know of.
All Replies (9)
Try to start Windows 10 in safe mode with networking enabled. Does the problem go away?
Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.
Hi Christ1, I tried safe mode and I tried temporarily suspending anti-virus monitoring. Thunderbird continues to fail. Receives messages perfectly well, it is only send that has issue.
Is there anything related in the error console (CTRL-Shift-J) when you attempt to send a message? Please clear the console prior to trying.
window.controllers/Controllers is deprecated. Do not use it for UA detection. 2 blank NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIAutoCompleteInput.popup] LoginManagerChild.sys.mjs:149 mailnews.send: NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.createUnique]
createMessageFile resource:///modules/MimeMessage.jsm:76 createAndSendMessage resource:///modules/MessageSend.jsm:134 CompleteGenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6383 GenericSendMessage chrome://messenger/content/messengercompose/MsgComposeCommands.js:6299
MessageSend.jsm:136:32 mailnews.send: Sending failed; , exitCode=2152857618, originalMsgURI=imap-message://ldscottconsultingllc%40gmail.com@imap.gmail.com/INBOX#161791 MessageSend.jsm:337:32 WebGL context was lost. 2 Troubleshoot.sys.mjs:710:17
So there definitely is something related to sending, but I'm not quite sure what it means.
WebGL context was lost.
I'm somewhat guessing here - is hardware acceleration enabled in your Thunderbird settings? If so, try to turn it off.
Turned off hardware acceleration. Same error recurred. Thank you for your continued suggestions.
Lost "just about anything" is often related to antivirus scanning. However if windows safe mode with networking did not allow sending on a wired connection (Windows has no wifi on safe mode) then more detailed logging is probably the next step.
Enable logging in the config editor Set mailnews.smtp.loglevel, string, to All Then check the error console for a more verbose reporting of mail sending.
Generally I suggest open the error console first, clear it. Then try sending and right click in the console and copy everything and paste it into a reply here. That mostly limits the stuff from the console to relevant time and place stuff.
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