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Vanishing imap emails when transferring a new computer where 115 has only just been installed

  • 2 odgovori
  • 0 ima ovaj problem
  • 28 views
  • Posljednji odgovor poslao Wayne Mery

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I'm transferring to a new computer and have installed 115 for the first time

I can successfully transfer my profile over - and on the first run, my imap emails (outlook) are present and correct. However, when I close the app and restart it, they've all disappeared. The account is still there but all the emails have gone. (Inbox, outbox, drafts, deleted, etc... all gone)

Taking a look in my profile folder, the drastic size reduction of the files contained in the imap-mail.outlook.com folder suggests that they have been erased.

I've tried numerous times and the same thing always happens.

Local Folders are unaffected.

I have not yet given 115 permission to access internet (but I don't see why that would cause what I am experiencing.)


EDIT: Having viewed another question on here (from someone with the same issue,) it seems that the messages are not being erased and can be restored if I delete the folderCache.json, session.json, xulstore.json files every time before starting Thunderbird. It's still a significant issue.

I'm transferring to a new computer and have installed 115 for the first time I can successfully transfer my profile over - and on the first run, my imap emails (outlook) are present and correct. However, when I close the app and restart it, they've all disappeared. The account is still there but all the emails have gone. (Inbox, outbox, drafts, deleted, etc... all gone) Taking a look in my profile folder, the drastic size reduction of the files contained in the imap-mail.outlook.com folder suggests that they have been erased. I've tried numerous times and the same thing always happens. Local Folders are unaffected. I have not yet given 115 permission to access internet (but I don't see why that would cause what I am experiencing.) EDIT: Having viewed another question on here (from someone with the same issue,) it seems that the messages are not being erased and can be restored if I delete the folderCache.json, session.json, xulstore.json files every time before starting Thunderbird. It's still a significant issue.

Izmjenjeno od strane Wayne Mery

All Replies (2)

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Assuming you have THunderbird still on your old computer, and your accounts are imap not pop, a better process (which still might not solve your issue): 1. delete what's on the new computer - data and program 2. install version 102 on the new computer. 3. copy from the old computer 4. stay on version 102 until you are required to update.

Question: how exactly (every step) did you "successfully transfer my profile over"?

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> The account is still there but all the emails have gone. (Inbox, outbox, drafts, deleted, etc... all gone)

screen shot?