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Cannot send e-mail messages in Thunderbird

  • Nema odgovora
  • 0 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao david

marybess
marybess
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Keep receiving a pop-up messages, saying that my PDQ (My old ISP, now is Rise Broadband) settings are out of date. Contacted my ISP and rec'd help to reconfigure. Now, I am unable to send messages from my Inbox (Thunderbird). Rise Broadband has given up and tells me to contact Thunderbird. I am an elder user and 'reading' anything technical is beyond my capacity. Can anyone help me?

Keep receiving a pop-up messages, saying that my PDQ (My old ISP, now is Rise Broadband) settings are out of date. Contacted my ISP and rec'd help to reconfigure. Now, I am unable to send messages from my Inbox (Thunderbird). Rise Broadband has given up and tells me to contact Thunderbird. I am an elder user and 'reading' anything technical is beyond my capacity. Can anyone help me?

All Replies (1)

david
david
  • Top 10 Contributor
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Your post confuses me with words about PDQ and also about Rise Broadband. Is PDQ part of the problem? IS this a POP or IMAP account? I did locate some info of possible use:

input server: securemail.risebroadband.net (for POP: port 995, SSL/TLS - for IMAP: port 993, SSL/TLS) SMTP server: securemail.risebroadband.net port 465 and SSL/TLS - or port 587 and STARTTLS

Is that what you are using?