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Thunderbird app damaged

  • 3 odgovori
  • 1 ima ovaj problem
  • 12 views
  • Posljednji odgovor poslao alvaromathis30

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I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

All Replies (3)

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The user data is in a separate profile folder, so removing the app won't affect the profile.

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac

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Thank you. So once I reinstall should the data all be there or will some sort of merge be needed?

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If the profile is in the default location, the new install should automatically read it on first launch. If it doesn't, there is a way to point the app to the profile, using Help/More Troubleshooting, about:profiles. But that probably won't be necessary.