Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Deleting emails stops after several. Restarting Thunderbird resolves issue

  • 4 odgovori
  • 1 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao Wayne Mery

more options

Thanks to anyone who can help.

Recently, a weird problem developed on my Thunderbird. I can delete maybe 7 or 8 emails, and suddenly nothing else will delete. I can press the delete button and nothing happens. The only resolution is closing Thunderbird and reopening.

I have followed these steps: https://support.mozilla.org/en-US/kb/cannot-delete-messages#:~:text=Close%20Thunderbird.,Select%20the%20Trash%20and%20Trash.

And it did not resolve the problem.

Any other ideas?

Thanks to anyone who can help. Recently, a weird problem developed on my Thunderbird. I can delete maybe 7 or 8 emails, and suddenly nothing else will delete. I can press the delete button and nothing happens. The only resolution is closing Thunderbird and reopening. I have followed these steps: https://support.mozilla.org/en-US/kb/cannot-delete-messages#:~:text=Close%20Thunderbird.,Select%20the%20Trash%20and%20Trash. And it did not resolve the problem. Any other ideas?

All Replies (4)

more options

What is your anti-virus software?

more options

They use Windows Defender. I don't believe it is interference from that.

more options

Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

more options

quietec, Do you stil encounter this issue?