Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Windows user group policies no longer applied

  • 2 odgovori
  • 1 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao Michail Pappas

Michail Pappas
Michail Pappas
more options

On our Window Server 2019 AD we had deployed a large number of Firefox (non-ESR) installations. To ease administration, we had also utilized the Mozilla provided admx templates to tune these installations. As an example, we had had a policy to enable and display the support menu (under "Help") to a support URL of our own organization.

Today, looking around on my own Firefox this support menu option was gone. Checking around other systems I see that they suffer from the same issue.

All of our Firefox-related GPOs utilise the computer portion of the GPO (specifically computer options -> Policies -> Administrative Templates -> Mozilla-Firefox) and not the user ones. Is that wrong?

On our Window Server 2019 AD we had deployed a large number of Firefox (non-ESR) installations. To ease administration, we had also utilized the Mozilla provided admx templates to tune these installations. As an example, we had had a policy to enable and display the support menu (under "Help") to a support URL of our own organization. Today, looking around on my own Firefox this support menu option was gone. Checking around other systems I see that they suffer from the same issue. All of our Firefox-related GPOs utilise the computer portion of the GPO (specifically computer options -> Policies -> Administrative Templates -> Mozilla-Firefox) and not the user ones. Is that wrong?

All Replies (2)

Mike Kaply
Mike Kaply
  • Moderator
more options

No, that should work fine. Do you see the entries in the registry on the machines?

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox

What do you see when you go to about:policies?

Michail Pappas
Michail Pappas Vlasnik pitanja
more options

Will have to recheck on Monday. What seemed to resolve the issue is to make this a user GPO (was a computer GPO previously). Now the help menu seems to stick there.