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Bookmarks missing, unable to restore or add new ones

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With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one.

In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in.

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:

With the new updates beginning Monday, i lost my bookmarks, the ability to restore the, the ability to get them through sync and the ability to even create one. In the profiles, I created a new profile based on my current profile and launched it in a new window. All the bookmarks are there and work. I make it the default profile and restart. The browser comes up as before with no bookmarks, cannot restore, cannot add them, etc.. I go to profiles, yes, it is using the alternate. I set the original back to default and restart. Same thing no bookmarks, the alternate if started in a new browser does have the bookmarks... see the circle of despair I am in. I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win7:fx71 It did not work (see above). Also, I am getting this error banner on my screen after every restart:
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Dodatni detalji o sistemu

Instalirani priključci

  • Shockwave Flash 32.0 r0

Firefox 71.0 (64-bit)

Aplikacija

  • Korisnički agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Više informacija

evhenry
  • Top 25 Contributor
  • Administrator
20 rješenja 114 odgovora
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Odabrano rješenje

Try following this one: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional Let me know what happens.
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