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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

My options doesn't allow me to change/choose anything. It's like a plain piece of paper.

  • 2 odgovori
  • 2 ima ovaj problem
  • 4 views
  • Posljednji odgovor poslao cor-el

Naomi.Dunbar
Naomi.Dunbar
more options

When I go to tools and open the options tab, the window displays only the general settings. None of the settings can be changed. I cannot change to any of the other settings (search, content, applications, etc.) either. As I said in the question, part, it's like having a piece of paper taped to my monitor. To say that this is unwelcome is a bit of an understatement.

When I go to tools and open the options tab, the window displays only the general settings. None of the settings can be changed. I cannot change to any of the other settings (search, content, applications, etc.) either. As I said in the question, part, it's like having a piece of paper taped to my monitor. To say that this is unwelcome is a bit of an understatement.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There are other things that need attention.

The System Details List shows multiple Flash plugins.

  • Shockwave Flash 18.0 r0
  • Shockwave Flash 20.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\