Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Brand New Samsung Galaxy S6 - Firefox says, "Unfortunately, Firefox has stopped."

  • 1 odgovor
  • 2 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao BlackSheepNY

more options

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

Just got a new Samsung Galaxy S6 (through Sprint), 32GB, Android 5.0 Lollipop. When I try to open Firefox, I get the message "Unfortunately, Firefox has stopped." This happens each time I try to open Firefox. I'm not sure how to get Firefox to open properly without this error message and would appreciate any help!

All Replies (1)

more options

New development: Tried to UNinstall Firefox. It no longer shows in my list of Apps. When I try to go install it again, the Google Play Store says Firefox IS "installed." Where is it???