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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I would like to change the email for my Downloadhelper license

  • 2 odgovori
  • 1 ima ovaj problem
  • 34 views
  • Posljednji odgovor poslao computerman

computerman
computerman
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Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36.

edit: removed personal information for your protection. (philipp)

Trying to get to support for Downloadhelper but no luck the forum site times out when you try to get to it. I am trying to change the email for my license for downloadhelper from ...@hotmail.com to ...@hotmail.ca. It also seems that Downloadehelper does not work anymore once FF was upgraded to ver 36. I have noticed on the forums that there is a major issue with Downloadhelper and ver 36. <sub>edit: removed personal information for your protection. (philipp)</sub>

Izmjenjeno od strane philipp

Izabrano rješenje

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

philipp
philipp
  • Moderator
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Odabrano rješenje

hi computerman, sorry but we won't be able to help you with licensing issues of third-party products either. the contact page of video downloadhelper states the following though:

If you have purchased a product from us, you can send us a mail to the address provided in the payment confirmation mail. You will be ensured of a priority support.
computerman
computerman Vlasnik pitanja
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Thanks for the information I sent an email to sales for downloadhelper.