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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

All emails I am sending are going to spam.

  • 2 odgovori
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao user01229325

BrettFrankel
BrettFrankel
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When I send emails to my customers they claim that they keep going into their spam. I have tried sending them from 3 different addresses and we get the same result. What more can I do?

When I send emails to my customers they claim that they keep going into their spam. I have tried sending them from 3 different addresses and we get the same result. What more can I do?

All Replies (2)

finitarry
finitarry
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Educate your customers about how to mark messages as Not Junk.

If the messages are specifically marked as "spam", then it is the service provider doing that, not the software.

user01229325
user01229325
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Try sending with any signature file removed if you use one. Many spam filters do not like links or URLs that appear in signatures. If that works you may need to refine your signature.