Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes on startup Win7

  • 3 odgovori
  • 10 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

more options

As of today, firefox crashes upon launch, safemode or not.

I've tried launching with shift, crash.

I've tried launching with commandline: firefox -safe-mode

It will run with -ProfileManager. I created a brand new profile and launched with that one, crash.

Windows 7 x64, fully patched. Recent scans done using a variety of virus, spyware, and malware products, including malware bytes, superantispyware, spybot, etc. No infections or malware found.

It was working fine yesterday, today it fails immediately upon launch. Here are the most recent crash ID strings:

Crash ID: bp-e0c8f7fc-5097-4c60-b4bb-2a7ea2140927 Crash ID: bp-1b673447-b86d-4ae1-b36a-d32a92140927 Crash ID: bp-93b025ec-d09f-42e3-9acd-6c3002140927 Crash ID: bp-ba9245c9-8eeb-4aae-a4a2-9ef8c2140927 Crash ID: bp-aac98062-6849-461c-8994-dd0a02140927 Crash ID: bp-d28e397e-a90d-4f0f-9fb7-edee32140927

Izabrano rješenje

Let's close this issue. I rebooted and now firefox is working flawlessly. I'm going to blame the weather. Thank you for your time.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

more options

Start your Computer in safe mode. Then start Firefox. Try Safe web sites.

Starting The Computer In Safe Mode;

If running, turn your computer off. Remove any disks and thumb drives that are in your hard drives or ports. Now start your computer but also;

Windows; Press the <F8> key repeatedly. Mac: Hold down the Shift key. Linux; Using the command line, Linux/Unix computers can be booted into various run levels that determine which resources are loaded. For example, "runlevel 1" is typically the equivalent to Windows and Mac safe modes.

When the Boot menu is displayed, release the key you were pressing. You must now choose what mode you want. The most used are;

  • Safe Mode; The computer runs with only a minimum set of programs.
  • Safe Mode With Networking; Same as above, but with internet access.
more options

Odabrano rješenje

Let's close this issue. I rebooted and now firefox is working flawlessly. I'm going to blame the weather. Thank you for your time.