সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

The back arrow stopped working, private browsing OFF, using HISTORY to go back works, any ideas what happened?

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

Firefox 7.0.1. Windows7 Pro 64. Yesterday I was streaming audio from sky.fm and noticed that the navigation toolbar back arrow stopped responding and has not responded since. FF restart, computer reboot, same problem. Private browsing has never been used, i.e. the history file is fine. Using it is the only way to go back to a previous page or site. The only visual indication that the arrow has been clicked is that the firefox icon in the tool tray dims. All other indications are normal. The present url is displayed, and FF is responsive to any link clicks going forward--just not back. Any ideas? Thanks, John.

Firefox 7.0.1. Windows7 Pro 64. Yesterday I was streaming audio from sky.fm and noticed that the navigation toolbar back arrow stopped responding and has not responded since. FF restart, computer reboot, same problem. Private browsing has never been used, i.e. the history file is fine. Using it is the only way to go back to a previous page or site. The only visual indication that the arrow has been clicked is that the firefox icon in the tool tray dims. All other indications are normal. The present url is displayed, and FF is responsive to any link clicks going forward--just not back. Any ideas? Thanks, John.

সমাধান চয়ন করুন

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (1)

more options

চয়ন করা সমাধান

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.