Getting 401 error trying to sign into mozilla connect
It all started when I deactivated my account. When I click sign in I'm getting:
HTTP Status 401 –
type Status Report
Description http.401
I've tried clearing cache but I still get the same browser. I've tried a different browser and go to the sign in page to enter my account/pw but as soon as it finishes logging me in I get the same error.
All Replies (3)
Just reread my last paragraph and there's errors but I can't edit so here's the edit:
I've tried clearing cache but I still get the same error. I've tried a different browser and was able to get to the sign in page to enter my account/pw but as soon as it finishes logging me in I get the same error.
Hi
To clarify, if you have deactivated your account, what makes you believe that trying to sign in using your account will be successful?
Paul said
Hi To clarify, if you have deactivated your account, what makes you believe that trying to sign in using your account will be successful?
Yes it's deactivated but just clicking sign in alone takes me to the 401 page. There's not option to sign up for a new account (unless I missed it somewhere else) or sign in with my google account etc.
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