Firefox Community Forum

I haven't been able to login to Bank of America since July 13. I reported the issue a couple of times. Today I was unable to logon to my Con Edison account. Earlier in the month it worked. I cannot report this site in your help system. It locks on the description page. Does any one work on these issues? I'm concerned that more and more sites will not support Firefox in the future. Firefox was named after Ailurus fulgens, the Red Panda. It is an endangered species. Will Firefox become an endangered browser?

Problem originates when trying to log-in to Spotify account at https://accounts.spotify.com. The next page in the log-in sequence, a Captcha screen, is blocked and a red bar under "Welcome back" is displayed with the text "Oops! Something went wrong, please try again or take a look at our help area" - see the attached screenshot

Clearing the browser cache, restarting Firefox, disconnecting a VPN, or disabling browser extesions had no effect. Enhanced Tracking Protection is set at Standard.

Clearing the browser caches again and running Firefox in Troubleshoot Mode disabled all extensions but delivered the same outcome - a red bar and the next page blocked.

This appears to be specifically an issue within Firefox or its settings as Spotify is accessible using Edge (which I prefer to keep in the box) with the same extensions enabled and a VPN connected.

Is there a setting that is causing access to the Captcha screen?

I can only sign in to my Firefox account via phone. Otherwise on my other two laptops, one is saying we sent an email with 6 digits to your email but it’s never recieved and the Mac is telling me this email is not valid

I have a really tough time signing in and question the idea of all the different profiles we can have. Why not just 1 can sign in? I know it is a security thing, but I have had to change my password so many times I can't remember it! I have been on Firefox for many, many years and at an elderly age it is really difficult. Isn't there an easier way?

1. accedintly i put my sign in and password of my liltle sister in my computer when i was signing in youtube and now i dosent let me change the username and the password.Now i can't watch youtube anymore and the computer is the only thing that i can message,paint,watch,and call ,and i don't use cromebook i use a computer that has no camara and something that can have a camara that can grab my voice nad out in my videos

‘As of September 17 2026 i can't log into my Twitter account when i open Firefox on desk top. This is the way i view twitter i don't use the app. My twitter account is still visible but i can't log in’

I now have a very long Account Recovery Key which I have saved in a secure place, but I don't know how or when to use it. I am 85 years old, and am challenged whenever I have to sign in.

I cannot log on to my Facebook account with Firefox. I get blocked when it demands a code from an authenticator app. which I don't have and the alternate logins do not work. I can log in using Chrome, disable 2fa, change my password, etc. and it doesn't seem to apply to my Facebook access on Firefox. I have one Facebook password when I use Firefox and another when I use Chrome. Is there some memory feature on Firefox that I don't know about

Somehow over the years I ended up with two accounts. Today, after an update, FireFox opened up but without passwords. In order to get them back, I have to sign in to FireFox. Okay, that's easy. I enter the email address, the password (yes, it is correct - I checked two different ways), and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter the email address, the password (yes, it is correct - I checked two different ways, and it says that I am already signed in through the other account. I open that account and it says I must sign in. I enter... you get the idea.

So... Help?

https://mytime.aka.corp.amazon.com/wfc/htmlnavigator/logon i have to longin this so...