Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Computer Screen grays out and does not function when accessing Washington Times

  • 2 উত্তরসমূহ
  • 0 এই সমস্যাটি আছে
  • শেষ জবাব দ্বারা JHK

more options

I am having trouble accessing The Washington Times with Firefox. Every time I click on a story, it comes up, but then immediately the screen shades out to a gray screen, and nothing works. Also, if I open The Times website and click on sign-in for my account, nothing happens. If I go directly to the Times website and try ti sign in, the screen greys out again. This just started happening yesterday. If I go to a laptop with an earlier version of Firefox on it, all works just fine. Also, if I access the Washington Times with Microsoft Edge, it works just fine. Would appreciate it if I could get some help here.

I am having trouble accessing The Washington Times with Firefox. Every time I click on a story, it comes up, but then immediately the screen shades out to a gray screen, and nothing works. Also, if I open The Times website and click on sign-in for my account, nothing happens. If I go directly to the Times website and try ti sign in, the screen greys out again. This just started happening yesterday. If I go to a laptop with an earlier version of Firefox on it, all works just fine. Also, if I access the Washington Times with Microsoft Edge, it works just fine. Would appreciate it if I could get some help here.

সমাধান চয়ন করুন

I would assume add-ons may be the issue. Show what you're seeing. Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

No issues for me on WT. see screenshot

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (2)

more options

চয়ন করা সমাধান

I would assume add-ons may be the issue. Show what you're seeing. Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

No issues for me on WT. see screenshot

more options

Thank you for your response. I opened Firefox in trouble-shoot mode as you suggested, and the problem disappeared. I shut the computer down and rebooted, and the problem does not now occur. Hope it remains that way.

With respect to add-ons, I have no new add-ons that I know of. The problem happened over night. One day it worked fine, and the next day there was the problem.???

একটি প্রশ্ন জিজ্ঞাসা করুন

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.