Firefox Community Forum

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Hi,

I’m writing you as a very annoyed, frustrated and seriously pissed off user.

I’m a senior lecturer at De Montfort University, Leicester, and have been using Mozilla since 2020/21 on my university account, since I don’t want Google Chrome and Microsoft Edge is user-unfriendly shit. Now, my Mozilla account was registered via DMU (technically set up by the university’s ITMS) to run as my default browser, which opened automatically logged-in and ready to go each time I started the computer. This is how it has worked for the last four years and through many, many updates… until yesterday.

Since the last update on Monday, May 19th, all my access records, settings and bookmarks have been completely wiped off. In fact, it appears that my university-registered account has been wiped in its entirety. Strangely, Mozilla Firefox is still my default browser but only opens with a standard default window. More importantly, I was no longer able to log into my account, as if my account no longer exists… which also means that all my bookmarks and links to important websites within DMU and externally have all disappeared. It will take me at least 1 week (if I focus on nothing else) to find and restore them.

So, how was such a car crash of an update actually possible? Please note that ITMS at DMU is placing the blame and responsibility of this fuckup squarely on you. Furthermore, why was this update actually necessary? Mozilla Firefox was until yesterday a far superior browser in terms of user-friendliness and style compared to Google Chrome, Microsoft Edge or Apple Safari. Now it’s little more than a cheap, equally flawed Microsoft Edge copycat both in style and user-unfriendliness!

But even worse, I now find out that Mozilla like all those "revolutionary, democratizing" tech companies cannot even be bothered to be accessible for contact when in need for support. Anyway, I would like to know how your update could wipe out my account and all the bookmarks just like that, as if they never existed in the first place. And how do I get my my original settings back?

Very disappointing.

Regards,

Markus

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

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