When using CONNECT on McGraw Hill it says access denied and to check cookies, I already selected accept cookies from this site but it still isn't working
Hello. I'm using an online textbook on CONNECT through McGraw Hill. When I click to go to the next page, it says "Access Denied-Check Your Cookie Settings?". My instructor told us this might happen and instructed us to go to Tools --> Options --> Privacy --> Select Accept Cookies from Sites.
I did this and have the Accepted Cookies from Sites box checked, but I still get the access denied message on CONNECT. Why is this?
All Replies (1)
You can inspect and manage permissions for the domain in the currently selected tab via these steps:
- Click the "Site Identity Button" (globe/padlock) on the location/address bar
- Click "More Information" to open "Tools > Page Info" with the Security tab selected
- Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
You can inspect and manage permissions for all domains on the about:permissions page.
Also make sure that local DOM storage is enabled.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window