Cant send email

Just installed Thunderbird and can receive emails but not send them. Error message says the message could not be sent because connection to outgoing server SMTP mail.twc.… (read more)

Just installed Thunderbird and can receive emails but not send them. Error message says the message could not be sent because connection to outgoing server SMTP mail.twc.com timed out.

My settings seem correct and I can send and receive emails through the companies website but not with Thunderbird. Thanks

Asked by racinrod 2 days ago

Last reply by racinrod 1 day ago

New Mail Sound Notifications Don't Play unless Thunderbird is open - Nightly versions 136 & 137; Beta version 136

This has been going on for many builds now, for Thunderbird Nightly versions 136 and 137 and now Beta version 136. The notification sound will play if the program is ful… (read more)

This has been going on for many builds now, for Thunderbird Nightly versions 136 and 137 and now Beta version 136.

The notification sound will play if the program is fully open but not if it's minimized.

Really annoying. It worked as it should in previous build versions....

Asked by CherylAoife 3 days ago

Last reply by CherylAoife 2 days ago

Renamed folder and all emails in that folder are gone

Hi. I renamed a folder and stupidly used a special character (I think that's what caused the problem). The folder is now empty. Seeing an old reply on the forum, I looked… (read more)

Hi. I renamed a folder and stupidly used a special character (I think that's what caused the problem). The folder is now empty. Seeing an old reply on the forum, I looked in the file list and see that the data seems to still be there but I don't know how to get it back. I've added an image of the directory. It was called .HOLD and I changed it to .Check Here -> HOLD. I changed it back to .HOLD to see if that would help but it didn't. I closed and restarted Thunderbird and that didn't help either.

Thank you for any help.

Asked by Tania Tyler 2 days ago

Last reply by Tania Tyler 2 days ago

Encrypt Button disabled when composing email on Thunderbird 128.7.0esr (64-bit)

I wish to send an encrypted email. I have imported and accepted the recipient's public key. When I compose an email to this recipient, the "encrypt" button is disabled… (read more)

I wish to send an encrypted email. I have imported and accepted the recipient's public key.

When I compose an email to this recipient, the "encrypt" button is disabled.

Also, the security button mentioned in this article is not present on the compose toolbar, or anywhere for that matter https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#w_how-do-i-send-an-encrypted-or-digitally-signed-email

Windows 11.

Any idea how to fix this?

Asked by CScotty 3 days ago

Last reply by CScotty 3 days ago

Email Links to YouTube Keep Adblocker From Working

I use an adblocker that keeps YouTube from displaying advertisements before displaying a video. It works fine. However, when a friend sends me an email with a link to a… (read more)

I use an adblocker that keeps YouTube from displaying advertisements before displaying a video. It works fine. However, when a friend sends me an email with a link to a YouTube video the video always begins with an advertisement when I click on the link. If I copy the link as text and paste it into my browser (Firefox) the ad doesn't appear when I start watching the video.

I'd like to be able to avoid watching the ads. Is there something I can set in Thunderbird to allow the adblocker to work before YouTube starts to display a video?

Asked by john85259 1 week ago

Last reply by john85259 3 days ago

Absence of incoming email folder

Hello I have a problem after in potting Settings for my for accounts of email I do not See any folders Apart from out coming folder Sorry For In convenience In My English… (read more)

Hello I have a problem after in potting Settings for my for accounts of email I do not See any folders Apart from out coming folder Sorry For In convenience In My English badain Training to use Voice recognition so the problem is that I do not See any folders by side of out coming In three of my accounts In My Computer application of Thunderbird there is no problem and I see Everything Bad I need osioł to see my coming emails on my Phone są please let me know If It possible to set This And use the full functionality of the application thank you

Asked by Marko Hernaiz 4 days ago

Cannot send emails from gmail account in Thunderbird

Hello, I keep getting this error message provided in file attached to this message, saying that "the message could not be sent becuse connecting to Outgoing server (SMTP… (read more)

Hello,

I keep getting this error message provided in file attached to this message, saying that "the message could not be sent becuse connecting to Outgoing server (SMTP) failed.

I get this error message when I try to send emails from two gmail addresses in Thunderbird, and I can send and receive email fine from non gmail addresses.

I also try to send an email from another computer in the same home network with another gmail address, and I get the same problem. I have already tried to remove and add again my gmail addresses in thunderbird, and problem still occurs.

And when I try to connect directly from the web browser, I don't have this problem, and I also reset my home box, and issue still occurs, can you help please ?

I also double check my outgoing server settings, and I m sure they are correct:

Description: Google Mail Server Name: smtp.gmail.com Port: 465 User Name: mygmailaddress@gmail.com Authentication method: OAuth2 Connection Security: SSL/TLS

Regards

Asked by louis 4 days ago

Problem with sending and receiving e-mails

Hello, We have problem with sending and receiving e-mails. Sometimes Thunderbird just stops receiving e-mails. We can send messages but they can be saved only in local fo… (read more)

Hello, We have problem with sending and receiving e-mails. Sometimes Thunderbird just stops receiving e-mails. We can send messages but they can be saved only in local folder. In browser e-mails arrive and we can send them without any problems so it has to be some problem with Thunderbird. We were trying a lot of solutions, but only one works - creating new profile. It is very time-consuming solution, because we have to copy all e-mails, contacts, user settings, etc and we have to create a new profile couple times in a month... We were trying to off our antyvirus, forget password, etc. Probably there is some problem with certificates, but we do not know how to fix it. We use IMAP. Let me know what we can do to solve this problem, because creating new profiles is too tiring... :(

Regards, Maciej Sendziuk

Asked by maciej.sendziuk 5 days ago

Last reply by maciej.sendziuk 4 days ago

can't send certain e-mails through microsoft exchange

So I have two accounts on my Thunderbird, business Microsoft Exchange and then a personal G-Mail account. Recently I have been having certain e-mails not being able to se… (read more)

So I have two accounts on my Thunderbird, business Microsoft Exchange and then a personal G-Mail account. Recently I have been having certain e-mails not being able to send through Microsoft Exchange. I have OWL support for both of them to work correctly. It is usually an e-mail over 8mb of attachments or some time it has been an e-mail with a lot of wording in the body, like lots of replies I have had to delete most of the info in the body to get it to send. If I send it through my G-Mail account it goes no problem. The Message it gives me is "Sending of the Message failed. The server had an internal error. This is always a problem of the server and not of you or your application." I tried to go online through office.com to send it that way, and it worked. My internet guy thinks it is Thunderbird but doesn't use it and really doesn't know anything about Thunderbird. Most of my guys that work on my business computers don't know anything about Thunderbird. My office manager has Thunderbird and is not having this problem. I am not the best with internet or mail configurations. This is getting frustrating. I am hoping someone know what the problem is and it is an easy fix. Please let me know if you have any ideas, I don't like outlook and some of the other apps for mail. I am used to Thunderbird and don't really want to learn a new one.

Asked by jeff286 4 days ago

Cannot move Thunderfbird data base from C-drive (no space) to E-drive

I have been trying for 2 days to do: 1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data b… (read more)

I have been trying for 2 days to do:

1. Move the Thunderbird data base to E-drive from c as there is no space on C. I allow thunderbird to install - no option for data base location and it puts it on c-drive my default. I then copy all the files to e-drive and then it wants to re-install again. Same PC.

2. I cannot get mailstore to convert pst as the Outlook function in Thurnderbird does not or I cannot get it to work.

I am complete novice and this is all to complex. I live in remote place in Austrialian out back

Please Dan

Asked by Robert Westinghouse 1 week ago

Last reply by Robert Westinghouse 4 days ago

Thunderbird

I've been using Thunderbird happily for some years. In the last week however, I can no longer send mail from some accounts. I have 3 accounts: one is Hotmail, two are wit… (read more)

I've been using Thunderbird happily for some years. In the last week however, I can no longer send mail from some accounts. I have 3 accounts: one is Hotmail, two are with Ionos. All accounts receive fine, and one of the Ionos accounts sends fine, but the other Ionos account and the Hotmail one have stopped sending.

Asked by peterfender 1 week ago

Last reply by peterfender 4 days ago

E-mails are no longer received

Hello, I have not been receiving e-mails with Thunderbird beta for 2 days. I have not made any changes, memories have been deleted. What else can I check? Greetings Ma… (read more)

Hello,

I have not been receiving e-mails with Thunderbird beta for 2 days. I have not made any changes, memories have been deleted.

What else can I check?

Greetings Martin

Asked by m.kriesten 5 days ago

Broken e-mail presentation after 128.6esr - viewer seems to be ignoring [style="width:100%; max-width: 450px;"]

As per subject, around ~15 of Jan, images in e-mails started to be shown in e-mail viewer with 100% width, redgardles of max-width:$px. Worked as a charm for like 2 years… (read more)

As per subject, around ~15 of Jan, images in e-mails started to be shown in e-mail viewer with 100% width, redgardles of max-width:$px. Worked as a charm for like 2 years. I have no idea if this is a bug - I didn't see any info in release notes that something was done to viewer and quick jump into bugzilla just gave this topic: https://bugzilla.mozilla.org/show_bug.cgi?id=1912242. Changing [style="width:100%; max-width: 450px;"] to [style="width:450px; max-width: 450px;"] seems to work, but thats not the case. When creating new message with exact same html code everything is fine.

PS. I have no idea how to report a bug in bugzilla, heckin' overcomplicated if you ask me, so i decided to start here and if nothing can be done, escalate it there.

Asked by Aoschin 5 days ago

Trouble connecting with The Messaging Co

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing server… (read more)

With both the old and now new laptop, cannot get my mail from the messaging Co, but can from their weblink. Ongoing correspondence has given me the in and outgoing servers, all to no avail. This has been going on for over a year. Ingoing port 993. Outgoing 465 Very occasionally I get some mail come in, strangely enough. All outgoing comes back as "timed out" Any clues please. John

Asked by john “jwt” 1 week ago

Last reply by john “jwt” 5 days ago