All Products Community Forum

I opened Thunderbird and all my emails and email accounts are gone. It wants me to set up all over again. There is nothing there but a screen that says set up your email account with user name and password.

Hello! I have two Gmail addresses, the main one [A] with very little space left, and a second, new one [B] almost empty where I'd like to archive a lot of the first address's emails and label them. I add them both to Thunderbird and subscribe to all folders, including "All Mail" and all labels/sub-folders. My process is to select a mail in the "All Mail" folder of [A], then move it (not copy) straight up into a label folder of [B]. This way, the mail doesn't exist anymore in [A], and only exists in [B], all of this done in one simple & quick operation.

After a few tryouts, I realize that if I use "Move To", or if I drag an drop an email from A to B, the mail is actually copied into B and still stays in A. I then have to delete it from A manually.

Is there any procedure that will allow me to cut/paste emails more easily between both accounts?

Thank you greatly, all! :-)

When placing an order online, with Amazon for example, to verify ID a code is sent to my phone and is received instantly. Them a code is sent to my email address. I don't receive the email until much later that day or even the next day. Therefore, I can't complete the order, so all I have done is waste time. Is there something that has to be changed so that I can receive emails within a couple of minutes so I can resume ordering from Amazon. Temu and others?

Thank you

I have imported all my emails from a gmail account into Thunderbird to use it as a static archive of emails. I now want to stop Thunderbird from syncing with the gmail account. I have tried turning off the syncing the Account Settings in Thunderbird, but Thunderbird continues to get new emails that are sent to the gmail account. How do I stop the syncing?

Hi ! so i need some help ... i cant find a way to set up a Hotmail account on Thunderbird a have an error message "authenticated but not connected..." i tried ipv6 disabled .. nothing .. deleted password and account and tried again same thing ... it doesn't show the pop window that says ( would you like to let Thunderbird access your email " it just goes to create the inbox file and get the error message authenticated but not connected ... sorry for the incorrect grammar but i am over my head the last 3 hours .. i need help ...

Thunderbird isn't sending I have just noticed that for no apparent reason mail is no longer being sent. There are no error messages and a copy is still being sent to the "sent" folder. My wife also has a profile which does not suffer from the same problem. I've made sure that the system is up to date.

When I try to send a message with an attachment I receive this error:

"Sending of the message failed. There was an error attaching 006.jpg. Please check that you have access to the file."

The file exists, I have permissions and it does not happen on 115.10.1 (64-bit) I have the two Thunderbirds installed, one is repo and the new one is flatpak (Ubuntu 24.04)

Hallo, Nach einem Viren Alarm gestern habe ich leider durch die G-Data Software den Virus komplett löschen lassen, danach waren meine Mails nur noch als Betreffzeile zu sehen, und der Inhalt und die Anhänge sind verschwunden. Ich hoffe, es gibt eine Möglichkeit die Inhalte und Anhänge wiederherzustellen. Leider sind es POP- Konen,

Dies betrifft 2 Konten alle anderen Mail-Adressen haben kein Problem.

Dieses Konto k.aschke@aschke-dental.de ist betroffen, sowie rechnungen@aschke-dental.de ist betroffen.

Ich hoffe sehr, es gibt eine Möglichkeit, alles wieder herzustustellen. Ich habe eine Datensicherung vom 24.10. die benutzt werden könnte.

Katrin Aschke Aschke Dental GmbH & Co. KG

Hi, my ISP has just changed its email server to an IMAP protocol which my OS does not support, they recommended that I install Monzila Thunderbird which did allow me to make contact with the new email server and allow download access to my emails. What I now need to do is import my past emails, contact and folder structure that I had in my previous email client which was Windows Live Mail 2012 in to Thunderbird 115.16.2 (which is the only version that I have found that works with my Windows 7 OS 64 bit). Please can you tell me how I can achieve the import as eveything I have tried on the Import menu pick in Thunderbird does not appear to work. Many thank for your support, Richard.

your update to esr yesterday left me "unable to authenticate to outgoing server ( SMTP). Please check the password and verify authentication method. I can't send emails. How do I fix this?

Takes a long time to load messages. Says checking mail server capabilities . Sometimes won't load messages. I have never had this problem before. Seems like started after new updates.

Please help me to get my email to download in Thunderbird. Since May 7, have got the message "Error with account xxxxxxxxx@sbcglobal.net Sending of password for user xxxxxxx@sbcglobal.net did not suceed.  Mail server inbound.att.net responded: [SYS/TEMP] Server error - Please try again later."

Where xxxxxx is either of my accounts.

I can (and do) get my emails using the AT&T ap: https://mail.yahoo.com/

I have been using Thunderbird for decades, and prefer not to try and find another program, and lose all my existing email history.

Thunderbird dont update mai mailbox ! I am on AOL, and I changed my personal AOL password, is it a connection with this problem with thunderbird ? If it is the case how I can fix it Thanks a lot Emilio

I had to accept a new profile to open the program. It has periodically stalled on downloading emails since. I see new emails arriving on my cell and on webmail, but my main account on my desktop hasn't produced any emails since mid day yesterday. My previous program had a "Get new emails" button but I can't find any in this new home screen. I also have not been able to find what version I'm currently running.

When an email is sent nothing else responds you have to wait a while, if you click anywhere it says "not responding" when you wait about 30 seconds ish it works ok,