• Solved

mail programm only shows welkom bij thunderbird

I hope someone answers me in Dutch. I cannot open my mail, because I cannot close the "welkom bij Thunderbird" page, that showed when i opened my mailprogramm. I donated,… (read more)

I hope someone answers me in Dutch. I cannot open my mail, because I cannot close the "welkom bij Thunderbird" page, that showed when i opened my mailprogramm. I donated, did not work, still not closing, i started my computer again , did not help. I see new mail is incoming but opening is not possible. I hope that i don't have to install it again.Thank you

Asked by P de Jong 11 hours ago

Answered by P de Jong 9 hours ago

  • Solved

Sender Account Autofill Function Disabling. How to Achieve It?

I'm looking for solution to make or prevent Thunderbird automatically filling up the "From" box. In other words; I want the "From" section to be empty every single time … (read more)

I'm looking for solution to make or prevent Thunderbird automatically filling up the "From" box.

In other words; I want the "From" section to be empty every single time for me to fill up. Just like I have to do with the "Subject" and "to" boxes.

I'm willing to hack Thunderbird if there's no an user friendly solution for this I want! Just please tell me what to do and I'll do!

Thank you in advance, Attila.

Asked by Horváth Attila 1 day ago

Answered by Horváth Attila 1 day ago

  • Locked

Cannot compact a single folder because of claimed disk space or authority...but I can get the problem to move... (bug1959858)

Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of sp… (read more)

Thunderbird 128.5.2esr (32-bit) Odd problem in that just one folder was being identified as not being able to be compacted because of Disk Space....not true, plenty of space as I keep it regularly cleaned. I can clear the issue by making another folder of a different name, copying all messages to that folder then running COMPACT on the new folder and nothing is amiss. Run it on the original problem folder and no issues. Delete the original folder and create another with the same old name and transfer the messages to the now new originally named folder. Delete the TEMP folder. Then run a COMPACT on the problem folder and no issues.

Then run compact on the whole message tree and sure enough the COMPACT issue has now moved to a different folder. I suspect you could chase this thing till the cows come home but won't resolve, just moves it from folder to folder.

Now I could just kill Thunderbird and reinstall but this is intriging. Not sure if that would help. Ran TROUBLESHOOT MODE clean with out the only extension I use and no change. Stumped.

Thanks!

Asked by JB 6 months ago

Last reply by JB 1 day ago

  • Solved

How to make scrollbars thicker in width:

I have come across some people who ask about the thickness of scrollbars. Do you find the scrollbars are just too thin and difficult to select because your eyesight is … (read more)

I have come across some people who ask about the thickness of scrollbars.

Do you find the scrollbars are just too thin and difficult to select because your eyesight is not so good or maybe you have less ease in controlling the mouse? If yes then the following information may be of help.

Asked by Toad-Hall 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Thunderbird ist extrem langsam – start dauert auf flammneuen Rechner über 5 Minuten

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit) Auf meinem bisheri… (read more)

Guten Tag, ich arbeite mit Thunderbird auf Linux Mint. Jeweils in den aktuellsten Versionen: Linux Mint 22.1 Cinnamon Thunderbird 128.11.0esr (64-Bit)

Auf meinem bisherigen Rechner begann Thunderbird mit dem letzten Upgrade von Linux Mint langsamer zu laufen. Da ich mir nicht anders zu helfen wusste, habe ich in einen neuen Computer investiert. Obwohl der Rechner jetzt deutlich performanter sein sollte, hängt Thunderbird mindestens genauso wie vorher. Zum Teil ruft Thunderbird auf dem neuen Rechner auch keine neuen E-Mails mehr ab. Ein Neustart korrigiert das zwar wieder, aber beim nächsten Start kann es dann wieder genauso sein.

Alles, was man in den Foren findet, um Thunderbird schneller zu machen, habe ich erledigt. Cache gelöscht, im abgesicherten Modus gestartet (da ist Thunderbird genauso langsam). Auch verschieben von Nachrichten in Archivordner brachte keine wirkliche Besserung.

Ich nutze Thunderbird für 7 Kalender (zum Teil lokal) und 10 E-Mail-Adressen bei unterschiedlichen Anbietern.

Als Add-on habe ich DKIM Verifyer installiert und aktiv.

Ehrlich gesagt, bin ich inzwischen ziemlich verzweifelt, was das Thema angeht. Witzigerweise lassen sich die Entwicklerwerkzeuge nicht aufrufen. Keine Ahnung, ob das vielleicht ein Indiz für den Fehler sein könnte.

Hat jemand eine Idee? Oder noch Fragen?

Herzlichen Dank.

Asked by sofni75 3 days ago

Answered by sofni75 1 day ago

  • Solved

Thunderbird address book

I'am unable to add new contact to address book. I enter all the details but there is no "SAVE" button to apply. I have uninstalled and re- installed several times but the… (read more)

I'am unable to add new contact to address book. I enter all the details but there is no "SAVE" button to apply. I have uninstalled and re- installed several times but the panel to add a new contact still has no SAVE button. I've istalled from Thunderbird official site and Microsoft. I have run in Trouble Shooting Mode, but still same problem. What's going on ????????????? Brian

Asked by brianthelion49 1 day ago

Answered by david 1 day ago

  • Solved

What else does Thunderbird troubleshoot mode do?

I am having some trouble getting Thunderbird to display all my messages. I tried troubleshooting mode and found that all the messages were displayed. Restarting in norm… (read more)

I am having some trouble getting Thunderbird to display all my messages. I tried troubleshooting mode and found that all the messages were displayed. Restarting in normal mode having disabled my extensions and hardware acceleration, the problem returned and I could not see most of my messages. So I need to make the other changes that troubleshooting mode makes. These are described at https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird as

  • Window and sidebar size and position settings (described in terms of Firefox)
  • userChrome and userContent customizations ; see userChrome.css and .js and userContent are unsupported

I do not understand what these are and how I can set them for routine use. Can someone point me to an explanation? Thanks.

Asked by taxpayer 2 days ago

Answered by taxpayer 1 day ago

  • Solved

Failure to send a message. Thunderbird 139.0.1

I recently installed Thunderbird on a new Windows 11 PC. I am using Thunderbird 128.11.0esr on another machine and it works properly. I attempted to clone my 128 setup on… (read more)

I recently installed Thunderbird on a new Windows 11 PC. I am using Thunderbird 128.11.0esr on another machine and it works properly. I attempted to clone my 128 setup onto the new machiine by copying the Profile folder without success. Some settings were transferred, enough so that the inbox was filling with my emails. I tried to send a message. It failed with the message: "Sending of the message failed The message could not be send because the connection to Outgoing server (SMTP) smtp.gmail.com times out. Try again" As far as I can tell the SMPT server settings are exactly the same on the two setups: Description: Gmail Port: 587 Connection security: STARTTLS Authentication methon: OAuth2 Username TMerrillH Sending GMail using the GMail app works properly. Could it be something in the OAuth2 system?

Asked by Gortzh 4 days ago

Answered by aldente-hu 1 day ago

  • Solved

128.11.0esr Search message window too big for laptop screen

I can't seem to get the search message window to shrink down with the right click commands, nor with the arrows at the edges of the window, this has been going on since t… (read more)

I can't seem to get the search message window to shrink down with the right click commands, nor with the arrows at the edges of the window, this has been going on since the beginning of 128 . . .

Asked by lcapelis 6 days ago

Answered by Toad-Hall 6 days ago

  • Solved

Sending emails to groups

Group contacts have been established and the group is listed in the Address page. An email is prepared and the group name is inserted in the bcc slot. An x appears to th… (read more)

Group contacts have been established and the group is listed in the Address page. An email is prepared and the group name is inserted in the bcc slot. An x appears to the left of the group name. The Send button is grayed out and the email can't be sent. What is the problem?

Asked by Mary Jo 2 days ago

Answered by Mary Jo 1 day ago

  • Solved

Imported email folder merge

I used ImportExportTools NG to export messages from one profile and import to another. I tried to export only selected messages from my one of my local folders (it seem… (read more)

I used ImportExportTools NG to export messages from one profile and import to another.

I tried to export only selected messages from my one of my local folders (it seemed an option, but IET NG is not intuitive).

Whatever, the import process has created a sub-folder in the local folder of the same name, and there is a huge redundancy (duplication) resulting.

My question: how can I merge the sub-folder into the parent, when dragging and dropping is not allowed?

Asked by pmcabinet 3 days ago

Answered by Rick (Scooter) 1 day ago

  • Solved

Issue with Microsoft Teams Add-on in Thunderbird when Using Multiple Exchange Accounts

Hi there, I'm experiencing an issue with the Microsoft Teams add-on in Thunderbird, specifically when using it with multiple Microsoft Exchange accounts. Issue Descripti… (read more)

Hi there, I'm experiencing an issue with the Microsoft Teams add-on in Thunderbird, specifically when using it with multiple Microsoft Exchange accounts.

Issue Description:

Previously, I was able to select between accounts using the Teams icon in the toolbar without any problems. However, after switching operating systems, the behavior has changed:

  • When I hover over the Teams icon in the toolbar, the account selection menu appears as expected.
  • As soon as I move the mouse to select an account from the menu, the menu disappears immediately before I can click anything.
  • I've made sure that the mouse doesn't leave the icon or jump erratically, but the menu still vanishes every time.

This only started happening after I changed my OS. On my previous setup, the add-on worked fine.

Fixes Attempted:

  • Removed and re-added the Exchange Accounts
  • Reinstalled the Owl for Exchange add-on
  • Fully uninstalled and reinstalled Thunderbird, including manually deleting the profile data folder
  • Disabled hardware acceleration

So far, nothing has resolved the issue, and I haven’t found any other reports of this specific behavior online.

The attached image shows the account selection menu when hovering over the teams add-on, but as soon as the mouse moves over to the menu it disappears.

System and Application Details:

  • Thunderbird Version: 139.0.1 (64-bit)
  • Operating System: Kubuntu 25.04
  • Desktop Environment: KDE Plasma 6.3.4
  • Display Manager: X11
  • Kernel Version: 6.14.0-15-generic (64-bit)

Any suggestions or workarounds would be greatly appreciated.

Asked by crt26 3 days ago

Answered by Matt 2 days ago

  • Solved

Deleting email messages en masse

So....shame on me, but I have some 19,870 emails dating back a couple of years of which I've done nothing about until now after having other TB email issue. Now it's time… (read more)

So....shame on me, but I have some 19,870 emails dating back a couple of years of which I've done nothing about until now after having other TB email issue. Now it's time to tackle this problem. I've been clicking on my mouse like a robot just going down the line getting rid of all these old emails that at this point mean nothing to me. Obviously after a couple of years they're meaningless and anything important I might've needed, I've dealt with. Is there a way to delete the rest of these unwanted-unneeded emails other than just clicking away as I've been doing. Also....this has caused a problem with compacting my Inbox emails. Any help out there would be greatly appreciated!

Thank you, Michael....

Asked by MKS1 3 days ago

Answered by MKS1 2 days ago

  • Solved

Searching using the exact word(s)

The Thunderbird search feature use some kind of fuzzy search, but I would like to be able to search for the exact word I typed. One example is if I look for "assurance",… (read more)

The Thunderbird search feature use some kind of fuzzy search, but I would like to be able to search for the exact word I typed.

One example is if I look for "assurance", Thunderbird will show results for "assurer", "assurent" in addition to "assurance", but I would like only the email with the exact word "assurance" to be returned (sorry, my last search was using a French term, but you get the gist of my question even if you don't speak French). I tried putting the word between double quotes or adding a + sign in front of the word, it doesn't work.

Any option I didn't see that would let me do this or is it a feature request I'm asking here? I didn't find anything in the documentation, nor any add-on that would be helpful. Even when I’m sorting the results by relevance, with the number of emails I have, it's not as helpful than finding the exact word(s) I'm searching, which is what I want most of the time.

Asked by Frédéric Harper 2 days ago

Answered by Yu5tiqX9og 2 days ago

  • Solved

I found the fix for slow archiving at in Settings -> Windows Security -> Virus and Threat Protections. It has an option "Cloud-delivered protection" on Windows 10

I'm not asking a question now; I already found the answer. I'm contributing an answer in case others run into the same problem I did. The archive function in Thunderbird … (read more)

I'm not asking a question now; I already found the answer. I'm contributing an answer in case others run into the same problem I did. The archive function in Thunderbird was running painfully slowly. I remembered it as being fast, moving from local folders (from POP) to local archive folders quickly, but lately it had been slow, like seconds per message. And I had thousands of messages to deal with. This is on Windows 10 Pro.

The fix turns out to be in Settings -> Windows Security -> Virus and Threat Protections. It has an option "Cloud-delivered protection", which "Works best with automatic sample submission turned on". Now frankly that sounds like a major-league security hole to me, sending old private messages to Microsoft! Turning them both off fixed the problem. Now archive is entirely local and isn't held up by Windows mucking into the system and trying to make copies of private mail and send them to the mothership before moving them. I don't know how Windows "Threat protection" broke into the internal operation of T'bird but that was an easy fix once I found it, and the archive function is very fast, even moving thousands of messages at a time.

Asked by fred37 4 months ago

Answered by Wayne Mery 2 days ago

  • Solved

Prevent IMAP Sync at time of Account Connection?

Is there a way to preempt the initial download when connecting an IMAP account initially? Presuming you plan to make "Keep messages in all folders for this account..." U… (read more)

Is there a way to preempt the initial download when connecting an IMAP account initially?

Presuming you plan to make "Keep messages in all folders for this account..." UNchecked, I've found I can only go into settings as soon as possible after connecting the IMAP account to cut off the automatic start of downloads for local email copies. I then search for the email files locally (am configured for maildir) and manually delete.

Not the end of the world, but seems a bit janky. Is there a way you're supposed to be able to set synchronization settings BEFORE Tb starts syncing?

Thanks.

Asked by skdajnfgsdgew 3 days ago

Answered by sfhowes 2 days ago

  • Solved

Can you change the colour of the star or message of a starred message?

Hi I've recently started using Thunderbird & have made several customisations & created a userChrome.css file. I find the yellow star on a starred message a bit t… (read more)

Hi I've recently started using Thunderbird & have made several customisations & created a userChrome.css file. I find the yellow star on a starred message a bit to easy to miss. Is there a way to either make the yellow star another colour or to make the starred message in the message list another colour (like Outlook does)? The only info I have found so far makes all stars change colour - starred on unstarred. That defeats my objective. Thanks, Tony

Asked by tz5 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Messages on Yahoo server are gone after copying them to my local folders

Hi, When installing my Yahoo account in F-bird, I chose the option to keep copies of the messages on the server when downloading them to my local folders. But all my mess… (read more)

Hi, When installing my Yahoo account in F-bird, I chose the option to keep copies of the messages on the server when downloading them to my local folders. But all my message folders on the yahoo server appear to be empty after I copied them to my local folders. Can this be undone? I'm using other email programs on my mobiles and it's crucial for me that I can access all my folders from mobile and desktop devices. Is there a way to keep them on the yahoo server AND have them synchronized with my local folders? Your help is very much appreciated! Kind regards, Pat

Asked by pwarborg 5 days ago

Answered by pwarborg 3 days ago