Extra Spam Folder

Under my main email account in Thunderbird there are two Spam folders. I don't know how a second one was created but I'd like to delete it. When I right-click each Spam f… (read more)

Under my main email account in Thunderbird there are two Spam folders. I don't know how a second one was created but I'd like to delete it. When I right-click each Spam folder, only one has a Delete option, but when I select it, the Spam folder doesn't get deleted. How can I delete the extra Spam folder? thanks.

Asked by David Pressman 3 days ago

to sausing thinderbird and export we could have calendar.ics and calendar.html now it is impossible save in html. please help

using thinderbird and export we could have calendar.ics and calendar.html now it is impossible to save in html. please help. It was so perfect the calendar saved in html… (read more)

using thinderbird and export we could have calendar.ics and calendar.html now it is impossible to save in html. please help. It was so perfect the calendar saved in html, so we could print all the data perfectly Now the results says that error happen and olny ics type can work

Asked by sademiranda 3 days ago

Thunderbird keeps asking for an icloud account password that I have unsubscribed from?

I have removed an iCloud account from Thunderbird but it keeps asking for the password, I have tried removing all references to the account that I can find including the … (read more)

I have removed an iCloud account from Thunderbird but it keeps asking for the password, I have tried removing all references to the account that I can find including the calendar. Any ideas? Thanks

Asked by bvqsdxyrdg 6 days ago

Last reply by bvqsdxyrdg 4 days ago

emails sent to archive vanish

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogethe… (read more)

Messages that I have moved to Archive have totally vanished. A message which I needed to keep I found in 'deleted'. I then moved it to Archive - and it vanished altogether. I do not feel in control of this new Thunderbird! Please, is there any way of getting this message back?

Asked by vervelu 6 days ago

Last reply by vervelu 4 days ago

Salvaging emails

I have been using Tbird for years. I currently have 3 email accounts, an icloud and two gmail. One gmail account is personal, the other is a personal account but used by … (read more)

I have been using Tbird for years. I currently have 3 email accounts, an icloud and two gmail. One gmail account is personal, the other is a personal account but used by 3 people for a committee we're on. The first two accounts are ok but the committee account has lost most of its messages at gmail, but they still seem to be on my computer.

Despite having used T'bird for a long time I still need detailed instructions in how to proceed to put the messages back onto the gmail account, hopefully without touching the other two accounts

Asked by rapsac45 5 days ago

Last reply by rapsac45 4 days ago

Using Delete in Menu Bar, I can only delete from Unified Inbox, not individual accounts

Sorry - I feel as though I'm monopolising this forum at the moment! In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not i… (read more)

Sorry - I feel as though I'm monopolising this forum at the moment!

In my Menu bar, I have Delete, but, using this, I can only delete emails from the Unified list, not individual accounts. I CAN delete from individual accounts if I select the email, right click and select delete. Seems odd

Asked by Tombarkas 3 weeks ago

Last reply by Tombarkas 1 week ago

emails not downloading to Thunderbird

No new emails appear to have been downloaded since 12.00 GMT on 27.01.26. Size of file on disc suggests they are there but not displaying. Downloads working fine on iPh… (read more)

No new emails appear to have been downloaded since 12.00 GMT on 27.01.26.

Size of file on disc suggests they are there but not displaying.

Downloads working fine on iPhone and iPad.

Asked by neil127 4 days ago

When using backspace during editing, cursor position jumps to wrong spot

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened. … (read more)

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened.

When editing an email (either the body or the Subject), if you use the backspace button (the one that deletes to the left) to delete some text sometimes the cursor will incorrectly be positioned about 5 or 6 characters further left than it should.

For example, if I had the text: "Quick brown fox jumps over the moon"

If I were to highlight "fox" in the above example, and hit backspace, I would expect the cursor to end up positioned between the remaining spaces after 'brown' ( pipe symbol here is meant to represent the cursor position): "brown | jumps"

But instead what happens is that the cursor ends up somewhere among/before the word "brown". It's always further left than it should be, by 5 or 6 characters.

I believe it only happens when highlighting multiple characters and then hitting backspace. It may be more (only?) prevalent when editing/replying to an existing email. (But I'm still only editing the new portions that I add at the top of the email; I'm almost never editing in amongst the original quoted email content.)

I also haven't ever been able to figure out how to make it happen, sorry. It is just random...It will happen once in an email, but then not again. But it happens frequently - 3-6 times a day perhaps. (Depends on how many emails I am editing.  :) )

I don't believe that I have noticed this issue if I were using the Delete button (deletes things to the right). I don't think it happens when backspacing one character at a time...but it might. I also use Option-Backspace to delete whole words at a time (instead of highlighting the word); not exactly sure if it happens only if highlighting a word, or only if Option-Backspace, or single key press... sorry, it is so random and unexpected that I don't have more specifics.

Asked by Cronk 5 days ago

Search with an envelope to address

I have a domain so any email I use comprises of name@mydomain.co.uk In the past I have given an email address to some dodgy enterprises such as Abbey National plc, and s… (read more)

I have a domain so any email I use comprises of name@mydomain.co.uk

In the past I have given an email address to some dodgy enterprises such as Abbey National plc, and so I get loads of spam to abbey@mydomain.co.uk

It is an utter pain that many spammers use a throw away or random To: address but because the envelope email is abbey@mydomain.co.uk I get to receive it and there is no easy way of searching a folder to find matches to "envelope to".

Similarly it seems impossible to construct filters for an "envelope to" address.

Any ideas?

Asked by Mike 1 week ago

Last reply by Mike 5 days ago

Cannot snooze or delete calendar reminders

I use the Thunderbird calendar in version 147.0.1. The calendar syncs with CalDav and works great. Although when the reminder pop-up appears i am not able to snooze (post… (read more)

I use the Thunderbird calendar in version 147.0.1. The calendar syncs with CalDav and works great. Although when the reminder pop-up appears i am not able to snooze (postpone) an event or delete na event. Nothing happens and the reminder keeps popping up every 5 minutes (as in the settings) untill the event has passed. Even worse, when i enable show missed missed events, i cannot even delete the old events in the list.

Asked by tb22 6 days ago

Migrating from [very] old Thunderbird to current version

I've been using Thunderbird for many years. My current version is 45.2.0. My computer runs Linux Kubuntu 15.10 So yes, it's ten years old and it's showing its age. I hav… (read more)

I've been using Thunderbird for many years. My current version is 45.2.0. My computer runs Linux Kubuntu 15.10

So yes, it's ten years old and it's showing its age. I have a new box I built, and have Kubuntu 25.04 installed. It installed the then current version of TB. I have yet to set things up, but migrating is a priority now.

Some solutions say (on ubuntu/kubuntu) to just copy the directory "/home/username/.thunderbird/profile.default" from the old to the new box. I would likely do it by zip, rar or ssh transfer.

If I do that, when opening up TB on the new box, does the data get converted? and if so, is it automatic? It seems to me that after then years, the data format would have some changes.

I'd appreciate any insight on this. Thank you.

Asked by zyzoff 6 days ago

Last reply by zyzoff 6 days ago

An error occurred while sending mail.

I have 2 parallel accounts with the same ISP. As of 2 days ago, whenever I try to send mail, I get this message: “Sending of the message failed. An error occurred while s… (read more)

I have 2 parallel accounts with the same ISP. As of 2 days ago, whenever I try to send mail, I get this message: “Sending of the message failed. An error occurred while sending mail. The mail server responded: Command rejected. Please verify that your email address is correct in your account settings and try again.” I receive mail as normal. Using the other address with exactly the same settings allows me to send normally as I have for the past ten years! Nothing appears different anywhere in the settings. There were no upgrades that I am aware of. I have since found that I can send from my basic little "travel" computer without issue. Any ideas? BTW, using POP mail settings.

Asked by wayne.mackinnon 1 week ago

Last reply by wayne.mackinnon 6 days ago

downloading calendar appointment

When downloading a ICS appointment file to thunderbird calendar it takes you through 3-4 step for one download. Is there a shorter way to download ICS files to thunderbi… (read more)

When downloading a ICS appointment file to thunderbird calendar it takes you through 3-4 step for one download. Is there a shorter way to download ICS files to thunderbird calendar?'

Asked by Patrick Quesnel 6 days ago

Login dialog pops for all features but email...why?

Greetings: Running TBird desktop with email provider Fidei. The email portion works fine (can send & rcv emails)...but upon accessing any of the other features, like… (read more)

Greetings: Running TBird desktop with email provider Fidei. The email portion works fine (can send & rcv emails)...but upon accessing any of the other features, like Calendars or Lists...the content appears for a moment, then the Login dialog pops & my content for that feature goes blank. I'm providing (what I believe are the correct credentials) but it appears not to accept them...popping again. Are there separate credentials I should be providing for the other features of TBird? It didn't used to behave this way. Thanks in advance for any feedback/guidance. Ed in Tampa

Using FireFox browser

Asked by Diego Garcia 6 days ago

Deleting IMAP folders.

If IMAP folders have been deleted from the server, my understanding of the expected result is that they would no longer be visible on the client. Instead they display in … (read more)

If IMAP folders have been deleted from the server, my understanding of the expected result is that they would no longer be visible on the client. Instead they display in an italic font. Is there a way to make these ghost folders go away? I've tried Unsubscribe from Deleted Folders (Folders display but no tick box to unsubscribe) Deleting cache directories etc all to no avail.

Am I missing something here?


140.7.0esr (64-bit)

Asked by mozilla788 6 days ago