Moving TBird Archives to Local Folder

I'm presently running TB 147.1esr on a Windows 11 system. I have archived mail by years (2020, 2021, etc.) on an IMAP server and I have defined a Local Folders entry. I w… (read more)

I'm presently running TB 147.1esr on a Windows 11 system. I have archived mail by years (2020, 2021, etc.) on an IMAP server and I have defined a Local Folders entry. I want to move some archived years off the server onto the local folders. What is the best way to do this? I searched for documentation, but couldn't find an article on that subject.

Asked by ronks1 18 hours ago

Last reply by ronks1 51 seconds ago

Thunderbird Account

Hello, I have two microsoft email addresses linked to Thunderbird, one @hotmail.com and one @outlook.com. I have been using Thunderbird with them both fine for some time.… (read more)

Hello, I have two microsoft email addresses linked to Thunderbird, one @hotmail.com and one @outlook.com. I have been using Thunderbird with them both fine for some time. Recently, the outlook.com account has stopped sending emails via Thunderbird. As far as I can tell, this was out of nowhere, and I hadn't changed any settings. It still receives emails.

Both accounts use the same SMTP information, and the hotmail.com continues to work with those details.

I have tried changing the settings and even deleting and readding the account but it hasn't fixed it. I have also checked the outlook account is still IMAP and POP enabled and it is.

When I do try and send an email, I am told: "Login to server smtp.office365.com with username [edited]@outlook.com failed. with options to Retry, Enter New Password (which loads a new window briefly but then disappears) and Cancel."

When I cancel, I get this message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

My server settings, on both accounts, are: smtp.office365.com Port 587 STARTTLS OAuth2 And the user name matches the email.

Does anyone know what I might be doing wrong, and how I could fix it? Thank you!

Asked by psqlstr 10 hours ago

Last reply by psqlstr 31 minutes ago

How to sync Thunderbird address book and Google contacts

I use both Gmail and Thunderbird. I can see both in Thunderbird on my PC. I would like to sync my TB address book with Google contacts. I searched a good while on-line an… (read more)

I use both Gmail and Thunderbird. I can see both in Thunderbird on my PC. I would like to sync my TB address book with Google contacts. I searched a good while on-line and find information about adding a CardDAV Address book. However the instructions mention steps that simply are not available on Thunderbird on my PC. I have the latest version of TB (140.7.1esr (64-bit)). The first step says to "open the Address book, select File>New> CardDAV address book". That is not a choice. Anything in Mozilla support is several years old.

So is this possible or not?

Asked by Susan Beecher 43 minutes ago

Import Outlook 2016 desktop with over 500 folders and thousands of emails

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle… (read more)

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle such a large import, maintain my folders and their hierarchy, and the maintain the emails stored in them?

I use Pop3 and have about 30 email accounts. Is that an issue? Does Thunderbird import all of the account settings?

Can I run both Thunderbird and Outlook simultaneously to determine if Thunderbird has imported everything and the migration is complete and fully functioning?

I read someone had a problem importing because their Outlook was 32 bit versus 64. How do I tell if mine is one or the other?

Do you know of any other import issues/problems?

Asked by GigTibey 1 hour ago

When using backspace during editing, cursor position jumps to wrong spot

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened. … (read more)

This has been happening for a long long time - probably a few years' worth of versions. I have just put up with it... currently running Tbird 147 and it just happened.

When editing an email (either the body or the Subject), if you use the backspace button (the one that deletes to the left) to delete some text sometimes the cursor will incorrectly be positioned about 5 or 6 characters further left than it should.

For example, if I had the text: "Quick brown fox jumps over the moon"

If I were to highlight "fox" in the above example, and hit backspace, I would expect the cursor to end up positioned between the remaining spaces after 'brown' ( pipe symbol here is meant to represent the cursor position): "brown | jumps"

But instead what happens is that the cursor ends up somewhere among/before the word "brown". It's always further left than it should be, by 5 or 6 characters.

I believe it only happens when highlighting multiple characters and then hitting backspace. It may be more (only?) prevalent when editing/replying to an existing email. (But I'm still only editing the new portions that I add at the top of the email; I'm almost never editing in amongst the original quoted email content.)

I also haven't ever been able to figure out how to make it happen, sorry. It is just random...It will happen once in an email, but then not again. But it happens frequently - 3-6 times a day perhaps. (Depends on how many emails I am editing.  :) )

I don't believe that I have noticed this issue if I were using the Delete button (deletes things to the right). I don't think it happens when backspacing one character at a time...but it might. I also use Option-Backspace to delete whole words at a time (instead of highlighting the word); not exactly sure if it happens only if highlighting a word, or only if Option-Backspace, or single key press... sorry, it is so random and unexpected that I don't have more specifics.

Asked by Cronk 1 week ago

Last reply by Cronk 3 hours ago

emails with a PDF attachment are not being sent, the error says -SMTP Related Error: Mailbox Unavailable

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. Thi… (read more)

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. This stopped working a few days ago. The tech department of our accounts package supplied by Benchmak/Snip has looked at our system and the only thing they can suggest is that the emails are being blocked because may be Thunderbird thinks they are SPAM. We have been using this system for a couple of years now and has been fine. We can send and receive emails to/from this account, it's only the PDF attachments of invoices which isn't working. Can any one help please, thank you.

Asked by sales.inv 5 hours ago

Folder structure syncing

Hi! I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can yo… (read more)

Hi!

I've added some subfolders to my inbox on my laptop but these folders dont appear or sync on my phone, I've checked all settings and they seem to be in order. Can you point me in the right direction to fix this?

Cheers,

Henk

Asked by maakhenk 9 hours ago

Glacial loading of TB

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--s… (read more)

For some time now, TB (147.0.1 (64-bit)) has been VERY slow loading, the first thing in the morning. If I close it and re-open, it opens at the normal--and desirable!--speed. Any thoughts? Regards, Dave

Asked by ddhpub 1 day ago

Last reply by ddhpub 1 day ago

New account same email OR reconnecting Local folders after switching hosting providers

Hi. I recently had to change email providers and at first chose Proton but had to change again for reasons. Before I moved to proton, I shifted a whack of email to local … (read more)

Hi. I recently had to change email providers and at first chose Proton but had to change again for reasons. Before I moved to proton, I shifted a whack of email to local folders on the advice of someone. I backed up my profile folder before making the move to proton, but didn't realise (I know, 'duh') that local folders didn't move. It wasn't untill I moved again that the local folders in the new install were empty.

All 3 accounts—original, proton & new—had the same email account name/domain but I want to know how I could create another instance of it to port all my old email from the original service—which has all the email still in their original folders (not local) so I have them 'non-local' again and can go through and organize them anew.

The alternative is to connect the local folders to this new instance but I'd rather the first scenario.

I'll only still have access to all 3 providers for another couple of weeks so this is feeling urgent.

Any help/suggestions most welcome. Thanks!

Asked by jennifer22 1 day ago

Sending email using TB via Yahoo slow and unreliable

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three time… (read more)

I'm not sure if I'm doing something wrong but in the last 3-6 months sending email from TB using Yahoo SMTP server is very slow and fails completely one out of three times. If I keep trying it eventually works without me having to make any changes.

My SMTP configuration is using port 465, OAuth2, SSL/TLS. Is that wrong?

I've been using Yahoo for a very long time without any problems but changing to OAuth2 seems to have slowed things down.

I have a fast internet connection and nothing else is causing any issues.

Asked by Leo.Levosky 1 day ago

Last reply by Leo.Levosky 1 day ago

The request for password pop up repeats continually. How do I stop this from happening?

(Login to server imap.videotron.ca with username (username....)failed) shows up continually and I don't know how to make it stop. It is stopping me from sending or openin… (read more)

(Login to server imap.videotron.ca with username (username....)failed) shows up continually and I don't know how to make it stop. It is stopping me from sending or opening emails. Can someone please give me a solution. I've just switched it to a new computer and I am getting the same messages on both computers. Thanks

Asked by alaindoucet 1 day ago