Thunderbird Community Forum

bold textI bought new Mac Air, asked Apple Store to transfer all data. I know all the data is indeed transferred but I can't access it. Previous Mac was 2017 so Intel chips, so I did activate Rosetta but still can't access data

I have tried to add this address to my address book. Normally, one clicks on the icon and a pop-up appears to modify information and confirm entry into address book. This address always shows up as "not in book," clicking has no apparent effect, until one checks the address book and now duplicates exist.

First image you can see that Freeman is in the address book Second image you can see that Tbird thinks the address is not in the book Third image after I've clicked and no apparent action is taken, a duplicate appears.

When this bug first appeared I had clicked on the icon multiple times, and multiple entries appeared in address book. I deleted them all, tried again, bug still happens.

139.0.2

Hello: I need help importing or fixing a Thunderbird Profile in that I want to import it so I can see the folder listing of messages.

For the Profile Path am I correct: C:\Users\DonB\AppData\Roaming\Betterbird\Profiles\t70e12zz.default\Mail\outlook.office365.com

as I have outlook.office365.com as my email provider.

Thanks for helping me! Reply to: <redacted>@mail.com [[Donald BockMail|https://1drv.ms/u/c/f1c69e25e0d2390a/EQo50uAlnsYggPENLQEAAAABjMckcPhUnd39tO-xLTsM-w?e=Dsm63a]]

Dzień dobry, mam problem z wyszukiwaniem wiadomości odebranych. Gdy wchodzę w wyszukiwarkę CITR+K i wpisuję jakieś wątek lub maila osoby korespondującej thunderbird wyszukuje mi tylko wiadomości wysłane, a niestety nie mam podglądu na odpowie. Wcześniej funkcja działała i miałem zbiorcze wyszukiwanie wiadomości odebranych i wysłanych. Prośba o pomoc.

Pozdrawiam, Sebastian Burski <redacted>

Good day,

I have a problem with searching for received messages. When I enter the CITR+K search engine and enter a thread or the e-mail of a correspondent, Thunderbird only searches for sent messages, and unfortunately I do not have a preview of the replies.

Previously, the function worked and I had a collective search for received and sent messages.

Request for help.

Best regards, Sebastian Burski

On 7/5, I noticed that my archive folder and all it's sub-folders were empty. I am in those folders every 2-3 days. So, not sure when they went missing. Looking for any assistance with recovering over 20 years worth of information.

My ISP has a spam filter. It's not perfect, so I don't just have it delete spam, I set it to put messages they determine to be spam in the spam folder. Then I can go through them and catch those that aren't really spam and use them to train the ISPs spam filter by marking them "NOT SPAM" on the server. All good.

But there are a few that send literally HUNDREDS of different spam messages over say a year's time. And I'd like to mark these to DELETE by FROM address or even just domain. So I set them up as manual message filters, with a DELETE action. But since the ISP moves these to the SPAM filter befure Thunderbird even sees them, the Thunderbird message filters miss them. And they'r there in my Spam folder. This isn't critical, just annoying.

So, is there a way to mark messages to DELETE in the SPAM folder? It appears that the message filters can't see them because they're already i the spam folder.

Greetings

After updating to 140 (release update channel), IMAP folders keep downloading all emails in a folder, even though the vast majority of them are already local. I get the message "Downloading message x of y in folder" and it goes folder by folder, some of these folders have a lot of mail so this can take ages.

I do have a lot of folders and emails, I have tried compacting and searched for weeks, and only very old and not exactly this issue, any ideas?

Daveed

Hello,

I work in a dental clinic and my colleague and I no longer have access to our email inbox.

What can we do?

Please answer at this email mej@<redacted>.com.

Thank you

I have an intermittent problem deleting email. This is a recent problem that has never occurred before, so it may be a problem with a recent update. Usually deletion works fine, but occasionally when I try to delete a single email, nothing happens. If I shut down and restart Thunderbird, the email can be deleted with no problem. This seems to happen right after I "Get Messages", or after I try to delete while new messages are or have just finished loading. Any suggestions?

We have 3 different laptops on the work thunderbird email and the one that has been on it the longest now says that it cannot verify the identity of our work server.

When we go to verify the certificate, it says that the certificate name does not match the report. How does one go about fixing this?

Would it make a difference that the laptop has been out of the country for a few weeks as well?

Hi,

I'm experiencing issues with threaded view in Thunderbird (version 139.0.2 on Windows). Some threads do not display all messages -only a few emails are shown (e.g. 2 out of 8), and others are missing from the thread view even though they are present on the server. Rightclicking a message and selecting "Open message in new tab" sometimes works (but still doesn't show all messages), and sometimes it doesn't open a new tab at all. the missing messages do exist on the server, and I can find them using Ctrl + Shift + F , but they do not show up in the thread, nor do they appear via Global Search, even though the global index has finished building.

I have tried the following: -Right-click folder > Properties > Repair folder -Deleted and rebuilt global-messages-db.sqlite (global search database) -Reduced IMAP mailbox size from 140GB to 110GB -Waited for reindexing to complete

But the problem persists. It seems that Thunderbird either doesn’t associate all related messages with the same thread, or skips them entirely in display and search.

What can i do to fix it? Thanks in advance

Recently, after upgrading to 140, I noticed that text replacement on MacOS (Sequoia, here) seems to be functioning differently within Thunderbird; differently than in other apps I use.

What's happening is when I type a known shortcut, say "pr", the modal for the replacement pops up; if I continue typing my preferred word, the text replacement is simply inserted. I now otherwise have to press ESC to stop this. Before, I could ignore the pop-up modal and just keep typing -- that is what we expect in other apps, and this seems to be the case in Firefox (which I'm using now, and it works fine). This suggests there may be some change or difference in TB that is causing this unwanted behavior.

I do not see that there are any settings to change this -- but before I dig too deeply, I want to understand why this change was made and whether I have a choice or setting I can fix this -- or if it's a bug.

Thanks!

I've recently updated to windows 11 and downloaded the latest version of Thunderbird. For the past few days, I'm told that emails are downloading but nothing shows up in my inbox. I can still view my latest emails via webmail but not with thunderbird. I've contacted my provider and they believe the problem lies with thunderbird and not optus. I've also unistalled and then reinstalled thunderbird and the same problem remains. Can you please help? thanks, Rosetta

Since the beginning of July (latest update) Thunderbird cannot download any new emails. When I try to get new messages, it seems to connect to my optusnet email account, then it will say Downloading message 1 of 27 and after about a minute it just disappears. Then it says no messages to download. The little blue progress bar also disappears. I have checked the server settings. I am using Pop Mail Server, server name is mail.optusnet.com.au, user name is my email address, Port is 995, Connection is SSL/TLS and Authentication is Normal password. I have tried turning off Firewall and Antivirus and still not coming through. Its like it connects and it can see the emails but it cant pull them across. I am not a computer person. I dont know how to check any more than this. Please can someone help me. I have been using Thunderbird for many years and this issue has happened in the past but always resolved itself. TIA

I'm trying to better understand how Thunderbird communicates that messages are deleted to the servers of the respective email accounts configured as IMAP. Specifically, it seems that when moving a message from an IMAP folder, such as an Inbox, to a folder of a different email account or a Local Folder, the message disappears from Thunderbird but doesn't immediately get deleted from the server (I am checking by logging in through a browser to the email's web interface). Depending on the email provider, it may be marked or flagged as "deleted" or in some cases it just remains in the inbox (in outlook's web interface, for example, I can't tell if a message has been marked as deleted or not). Only later, after right-clicking on the respective inbox in Thunderbird and choosing "Compact" it deletes the message from the server.

I'm a bit confused now: All of my accounts are using maildir (https://support.mozilla.org/en-US/kb/maildir-thunderbird) as storage format, which I selected prior to adding any account. According to the information here (https://support.mozilla.org/en-US/kb/compacting-folders), "Compact does not apply to accounts using the maildir storage format". So for maildir accounts, why do I have a "compact" option at all and how come it doesn't delete messages immediately? Or perhaps I'm misunderstanding either what compact means or maildir or (probably) both? Is there a way to have Thunderbird simply delete (not just "mark as deleted") moved messages instantly?

I was under the impression that since maildir stores essentially one file per email message, that it would function like file management on a computer, so when moving a message from folder A to folder B the file/message would disappear from folder A, not that it would keep a copy "marked as deleted" in folder A. If anybody could explain this I would be most grateful.

I got a new PC with Windows 11. I installed Thunderbird 136.0.1 , activated the private calendar, and entered events there. For events with a reminder that have a specific duration (e.g., Wednesday from 10 AM to 11 AM), I receive notifications. However, when I create a full-day event and want to be reminded, for example, 1 day before, I don't receive any notification. Additionally, events with a reminder are not shown in bold in the calendar overview (whether they have a specific duration or are all-day events). Can you please help me?