Thunderbird Community Forum

Go through process to add a Comcast/Xfinity email account. Everything looks right; choosing continue takes me to Xfinity logon page. With proper username ( and third party app allowed in Comcast settings). it then shows the "Let's Go" button. Clicking that results in an ACCESS DENIED/permission issue to the server. Using another browser (including FF) lets me log in fine. Spent 2 hours with Xfinity support who claimed to have made some account adjustments that ultimately did nothing. Would like to be able to add Xfinity account to Thunderbird ( I do have latest version). Thoughts and advice appreciated.

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration .

I am migrating .mbox file to my new google workspace

I have tried entering server name under server settings(imap.gmail.com) but unfortunately that does not seem to work.

I get an empty oauth window as outlined in Cannot login to outlook account (empty oauth window) - https://support.mozilla.org/en-US/questions/1443825. I have ensured that all the requirements as per Microsoft OAuth Authentication and Thunderbird in 2024 (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202) but still get the empty login window (see screenshot). Where do I go from here?

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Hello, I have experienced an error when I click on the inbox of my domain email address. My email *******@meditationwithjason.com sends and receives mail though Thunderbird with no issues yet I get an error when clicking on the inbox. I attached a screenshot of the notification. Hopefully it's just a small issue I can fix on my own. Any help would be greatly appreciated.

Thanks,

Jason

After silent update to Windows (11) version 128.2.0esr of Thunderbird all account information was lost. After I entered all credentials again Thunderbird confirmed that account data is correct and showed absolutely empty email folders. I tried to import from existing profile ( which I suppose update procedure should do automatically) but this did not change the result. The mail access method I use is IMAP. I can verifty that my emails are present on server via web interface.

This is extremely frustrating

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

For several days now, every Email I receive on Thunderbird (on my desktop computer) with an attachment has had the attachment replaced with a twelve year old photo of mine. How do I stop this from happening so I can receive new attachments?

Also, When I view Emails on my iPhone, this also happens.

Thanks, DAN

Microsoft are again complaining about normal password login.

Today I have updated to Version 128.2.0esr (64-bit)

I have set outgoing server to StartTLS and OAuth2 and it is fine.

When i set OAuth2 in server settings and try to retrieve mail i get "Host contacted, sending login............" and it sticks at that point with no error messages from Thunderbird or Microsoft.

If i revert to "Normal Password" it is fine.

When microsoft first complained i turned on two step authorisation and the used their option (cannot remember what it was called now) to create a login password/key for thunderbird so that it would still work for "Normal Password" setting

How do we get round Microsoft's obstacles???>

Dave

Hi, I updated Ubuntu and after update almost all my emails and my catalogues settings are gone. I only see a few mails received over the past 2 weeks before an update, and a few from a few weeks after I bought my PC and set up Thunderbird.

During the update I was asked: "Do you want to reset your setting to default?" and some second question and I responded "Yes" twice.

Everything apart from mails from Thunderbird stayed with no changes. Do you have any idea how to try to get my mails back? I'm happy to share all data you need to answer my question. Thank you in advance!

As originally asked at [Mozilla's Discourse instance](https://discourse.mozilla.org/t/how-to-allow-thunderbird-to-render-columns-outside-the-viewbox/135399?u=rokejulianlockhart):

> When unmaximised, it’s certainly capable of this: > > >  > > However, when maximised, it loses this ability: > > >  > > …but it doesn’t matter much anyway, because the subject column is so compressed and impossible to uncompress: > > > > > Consequently, how do I permit the columns to render outside the viewport, like I can in KDE’s Dolphin file manager (as an example): > > > 

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189

I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Hy, after the last update the emails I marked them with tags are no more in colors (title, sender etc...). I have no addons in my Thunderbird. I have tried suggested solutions I have read (restard in safe mode, clear cache, disable addons etc...).

Thank you for your help!!

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties.

I have tried sevaral things and it seriously is driving me crazy...