Importing Tasks

I would like to convert to Thunderbird. I have a very extensive list of Tasks and ToDo items including many repeating tasks for clients. I would like to avoid reenterin… (read more)

I would like to convert to Thunderbird. I have a very extensive list of Tasks and ToDo items including many repeating tasks for clients. I would like to avoid reentering these in Thunderbird. I can get these into a spreadsheet from their current application.

Will Thunderbird allow me to import or upload tasks?

Is there a format or template available to assure I have complete data?

Asked by KLBrownCPA 1 day ago

Organizing sub-files of subfiles

As it turns out, my LOCAL FOLDERS is a sub-file in my account. I have a whole bunch of sub-files within the LOCAL FOLDERS sub-file. When I right click on that file, it … (read more)

As it turns out, my LOCAL FOLDERS is a sub-file in my account. I have a whole bunch of sub-files within the LOCAL FOLDERS sub-file. When I right click on that file, it does not give me the option to reorganize (re-alphabetize) that sub-file. In other words, I want to reorganize the sub-files of a sub-file. Is this just not an option, or is there a way to do this?

Asked by Phillip Toth 1 day ago

Thunderbird passwords

I am able to receive emails with my Spectrum account but unable to send. My SMTP entries are Description Server Name mail.twc.com port 587 Connection security SSL/TLS A… (read more)

I am able to receive emails with my Spectrum account but unable to send. My SMTP entries are Description Server Name mail.twc.com port 587 Connection security SSL/TLS Authentication normal password When I test the connection it passes and I can see my emails but am unable to send emails and get this message Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.twc.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again. When I look in the Thunderbird settings/privacy and security the only password entry is for IMAP password. Do I have to have and entry for SMTP password or is it the same for both? If I do how do I get an entry there. If any other information is needed please let me know. Thanks

Asked by bspitler004 2 days ago

Last reply by bspitler004 1 day ago

Thunderbird Suddenly Stopped Working

I was away from the computer for a few days until Dec 9. I have now found while I can open the program, it doesn't work correctly. At first, it wouldn't delete emails … (read more)

I was away from the computer for a few days until Dec 9. I have now found while I can open the program, it doesn't work correctly. At first, it wouldn't delete emails from the inbox. Now, in addition to not deleting the emails from the inbox, it won't download new emails from my ISP server. I checked the server settings and they appear to be correct. I can send a test email to myself and receive it at my ISP email server, but Thunderbird won't download it. I am using what I believe is the current version of the program (Version 140.6.0esr (64 bit). I am not a computer literate person and don't know what I need to do to fix the problem. Help would be appreciated. Thanks

Asked by mcdevitt1 1 day ago

Thunderbird has become unresponsive

Hello: My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my … (read more)

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Asked by DoctorP 1 month ago

Last reply by DoctorP 1 day ago

Recent Destinations menu in 146.0 no longer usable

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more ti… (read more)

The sorting of the Recent Destinations menu has changed and is now no longer usable. It is not sorted by most recent or any other obvious order. It now takes me more time to scan through the list to find what I want when it used to be a very useful/quick tool. Anyone else notice this new issue? Thanks!

Asked by sforsgren 1 day ago

Favorite Folder

My TB (latest version) keeps forgetting one of the folders is marked as a favorite. Why does it do that? Where are the settings for the folders stored? Thanks.

Asked by DWinOK 1 day ago

Incoming email attachments

Whenever I get an email that says they are including an attachment, the attachment is never there. What is going on and how to I get email attachments. Any help is app… (read more)

Whenever I get an email that says they are including an attachment, the attachment is never there. What is going on and how to I get email attachments. Any help is appreciated.

Thank you

Asked by Memartha 4 weeks ago

Last reply by Memartha 2 days ago

How can I set appointment invitations (I was invited) to private in the calendar?

Hello everyone, like the title says, I want to set appointments in the calendar to private. I have shared calendars. Therefore, I need to be able to set some invitations… (read more)

Hello everyone,

like the title says, I want to set appointments in the calendar to private. I have shared calendars. Therefore, I need to be able to set some invitations to private.

In Outlook, it's no problem to set an accepted appointment to private, but in Thunderbird, this option only seems to be available for appointments I have created myself.

Asked by cablur 2 days ago

Thunderbird office 365 calendar support

I'm using the latest version (145) and I've setup my office 365 email account. I'm trying to setup my calendar account as well but when I enter location, username and pas… (read more)

I'm using the latest version (145) and I've setup my office 365 email account. I'm trying to setup my calendar account as well but when I enter location, username and password it says that my credentials were not accepted.

I assume this means that TB is using legacy un/pw authentication which is no longer supported instead of OATH2. There is, however, no option to select OATH2 in the calendar setup process (like there is for email).

Are office 365 calendars supported by TB 145?

Asked by gambit11 3 weeks ago

Last reply by gambit11 2 days ago

Emails doesn't appear in my inbox

Hello Everyone, In Thunderbird, I'm receiving a notification that I had a new email, but then it disappeared and didn't appear in my inbox. It reappears after about an h… (read more)

Hello Everyone,

In Thunderbird, I'm receiving a notification that I had a new email, but then it disappeared and didn't appear in my inbox. It reappears after about an hour. (but i'm not sure if i'm receiving all the email email or not) This happened after updating to Windows 11.

There is enough space. I uninstalled and reinstalled. It's up to date. The emails are not in any other folders. The same problem occurs on the website. Everything is working OK with my company email address; the problem only occurs with my personal email address, and I use both on the same laptop. This issue happens with all received emails from all email providers, such as Gmail and Hotmail..etc. Can anyone help me with this issue?

Asked by Mostafa Alakaby 4 days ago

Last reply by Mostafa Alakaby 2 days ago

Thunderbird very slow to send emails (Fedora) starting with 143.0. 142.0 and 140esr do not have this problem.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent imme… (read more)

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

Asked by mouthuy 2 months ago

Last reply by mouthuy 2 days ago

Optus (Australia) emails can't be sent or received my Optus wifi internet connection.

Optus (Australia) emails can't be sent or received by Thunderbird on my PC via my Optus wifi internet connection. I can use emails on my phone via mobile data with wifi t… (read more)

Optus (Australia) emails can't be sent or received by Thunderbird on my PC via my Optus wifi internet connection. I can use emails on my phone via mobile data with wifi turned off (different email client on the phone, though). Optus checked all the settings on my PC with me and they are all correct. They insist that it is a Thunderbird issue (doubtful, IMHO) and that I contact you. Is there an issue with Thunderbird connecting with Optus email? If so. is there any resolution to the issue? If not, can you confirm no problem from your end so I can get back to them (again!)

My local folders have disappeared!

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local f… (read more)

I recently upgraded my older PC from Windows 7 to Windows 10. Thunderbird worked fine for a few days following the upgrade, but when I went into it today, all the local folders were gone. 4GB worth of e-mails. Good thing I backed up four days ago, so I haven't lost much.

I have searched through the help given earlier for a similar problem, but can't seem to still get Thunderbird to work properly. Furthermore, Thunderbird won't import the backed-up data. I also can't get the menu bar to show along the top. What all am I doing wrong?

Asked by adtypeanddesign 3 days ago

Last reply by adtypeanddesign 2 days ago

Getting a bunch of "The server couldn't retrieve the following message"

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server. The server couldn't retrieve the following message: Subject: "Step… (read more)

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "Stephen Tanner"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

What does this mean? Outlook or Thunderbird? What do I need to do?

Asked by PathMan 2 days ago

TB 142.0 Very Slow IMAP Updating

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download m… (read more)

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

Asked by Mark Lang 3 months ago

Last reply by Mark Lang 2 days ago

Many grayed out folders

We have about 40 people still using Thunderbird with Exchange Online. One person is seeing many empty grayed-out folders and subfolders in Thunderbird. If you try to dele… (read more)

We have about 40 people still using Thunderbird with Exchange Online. One person is seeing many empty grayed-out folders and subfolders in Thunderbird. If you try to delete them, they come back. If you try to unsubscribe the folder, it comes back. They persist from client to client, computer to computer. Logging directly into Exchange Online using OWA does not show the folders. Unchecking "Show only subscribed folders" causes them to disappear." But they still show up if you right click on the account and click Subscribe. I have already opened a case with Microsoft and they say it's a client issue and not an Exchange Online issue.

Asked by gdbarton 2 days ago

Thunderbird blocks / long delay when displaying end-to-end encrypted email

In both my Inbox and my saved email folders, when I click on an end-to-end encrypted email, Thunderbird (v145) displays "Loading Message..." and then blocks with a spinni… (read more)

In both my Inbox and my saved email folders, when I click on an end-to-end encrypted email, Thunderbird (v145) displays "Loading Message..." and then blocks with a spinning blue "working" cursor for on the order of 30-60 seconds. The Thunderbird dialog then appears to make some progress, as the windows seems to "flash" as if it's being cleared, but the email content doesn't appear. After about another 20-30 seconds, the encrypted email contents appear, correctly decrypted.

This long delay only occurs when I click on encrypted email messages, and it happens every time I click on an encrypted email message, and this behavior only started occurring in the past couple of days (correlated, I believe with Thunderbird updating to v145) so I think it's safe to assume the issue is with end-to-end encryption/decryption in Thunderbird v145.

Asked by bpkasper 2 weeks ago

Last reply by bpkasper 2 days ago

I get my email in Thunderbird OK, however each time it opens I get a pop up that says could not connect to server

I then click on cancel to get it off my email screen. However it continues to pop up whenever I try to get my email, even though the mail comes through, it says can not … (read more)

I then click on cancel to get it off my email screen. However it continues to pop up whenever I try to get my email, even though the mail comes through, it says can not connect to server. Very confusing. Anyone have this issue?

Asked by Lone Wolf 2 days ago

Thunderbird will not load after Windows update

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success. It says: Thunderbird … (read more)

After Windows installed an update in the middle of the night I can't open Thunderbird and I've tried uninstalling it and reinstalling with success.

It says: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I've rebooted the PC, shut down the PC, ended the task and still nothing. It seem that Thunderbird didn't shut down correctly and the system still thinks that it's open and running. Anyone know how I can fix this issue?

Thanks,

Gregg

Asked by gregg.roszkowski 1 week ago

Last reply by gregg.roszkowski 2 days ago