Showing questions tagged:

Alerts for something I don't understand

Does anyone no why I would keep getting these types of messages. Also the only glitch I've experienced is occasionally in writing an email it fails to save to draft. Than… (read more)

Does anyone no why I would keep getting these types of messages. Also the only glitch I've experienced is occasionally in writing an email it fails to save to draft. Thanks.

Open 20

Thunderbird Meadow email attachments problems

Recently updated to ESR Meadow. Now when I try to save attachment from an email by dragging and dropping to desktop, Windows pops up "Error Moving File or Folder - Unspec… (read more)

Recently updated to ESR Meadow.

Now when I try to save attachment from an email by dragging and dropping to desktop, Windows pops up "Error Moving File or Folder - Unspecified error" and the operation fails.

And when I try to save attachment from an email by right click > open > Save dialog, the save filename is always "nsmail" but with the original file extension. E.g. a jpg attachment would come up as "nsmail.jpg", and a txt file attachment would come up as nsmail.txt. It does then save it, but why lose the filename?

It used to preserve the attachment filename, I'm sure! And drag and drop to desktop was such a convenient feature!

I have tried in Troubleshoot mode and behaviour is the same. I have tried in Windows Safe mode and behaviour for Save is the same; but drag and drop is completely disabled there (when I drag it, it shows a circle with line through icon).

Is it just me?

Solved 5 30

can no longer copy attachments to Quickbooks by dragging into the program or to a folder on drive

After the most recent update to Thunderbird, I can no longer copy attached files on incoming emails to either my Quickbooks program or a folder on the hard drive by dragg… (read more)

After the most recent update to Thunderbird, I can no longer copy attached files on incoming emails to either my Quickbooks program or a folder on the hard drive by dragging over. Now must copy manually to drive. Can this be corrected?

Open 2 40

New Thunderbird 153.0.2 breaks add-ons

I use a number of add-ons to help me out. Unfortunately, the following add-ons aren't working right now: Quicktext, Send Later, TbSync (where and how do I integrate it in… (read more)

I use a number of add-ons to help me out. Unfortunately, the following add-ons aren't working right now: Quicktext, Send Later, TbSync (where and how do I integrate it into Thunderbird?). When sending an email, I have to go through “File” > “Send”—there’s no button for it. The VBA call to send a generated email truncates the string, so the attachment isn’t included.

I’m sure some add-ons will be updated. But this is hitting me hard right now.

Open 4 30

How do I change the standard number of copies in printing from Thunderbird?

Since some time my standard number of print copies in Thunderbird has changed from 1 into 2. I have to adapt this number each time I print. How can I change this back? … (read more)

Since some time my standard number of print copies in Thunderbird has changed from 1 into 2. I have to adapt this number each time I print. How can I change this back?

Open 5 40

Subscribe function inert

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla default… (read more)

I cannot get the Subscribe function to do anything. I would like it to hide, in my Folder List, some of the extraneous folders that are present either as Mozilla defaults or AOL Mail flow-down folders.. From what I read, like a number of folks have simila or nearly similar duplicate Trash/Deleted Items, Sent/Sent Items & two labeled Drafts, albeit one's properties identify it differenet from its Drafts label as Draft (singular) while the other's properties identify it as labeled, Drafts.

For a cleaner Folder List appearance, I wish to hide the unused folders from the Foder List, I have the desired Sent, Drafts & Trash folder desitnations mapped in the TB Server settings, etc. (I assume there is only one avenue for this), thinking the unused foldes would then be available to be hidden. However, deselecting unwanted folders in Subscribe has never done anything, to any folder. When I return to the Subscribe window again, the deselected folders have been reselected.

I've seen a lot of messages here with many different suggesed remedies, but haven't found any one yet that was reported as being successful. Is there one?

Matt

Open 6 20

153 esr Changes to windows buttons

Hi. Just had a not requested update to 153 esr, which in itself is generally fine, with a small exception. The windows min, max and close buttons all come up with a code.… (read more)

Hi.

Just had a not requested update to 153 esr, which in itself is generally fine, with a small exception.

The windows min, max and close buttons all come up with a code.

Probably just some weird setup I have but any ideas will be welcome.

I use userChrome.css to give a background colour, so maybe the ID of each has changes for any css

  1. titlebar-min{height:1.66em; background:#00b !important}
  2. titlebar-max{height:1.66em; background:#090 !important}
  3. titlebar-close{height:1.66em; background:#d00 !important}

but I don't see how that would effect the actual bare icon

Thank you

Locked 7 20

How do i attach a VCF card in Thunderbird when it is received other than by email

I utilize a program to scan business cards and need to add these contacts into my contact list in Thunderbird. I know how to add them if the VCF Card is received inside… (read more)

I utilize a program to scan business cards and need to add these contacts into my contact list in Thunderbird. I know how to add them if the VCF Card is received inside an email as an attachment, but I do not see any instructions on how to add it if it is found locally on my computer or received by text, etc. Thanks in advance, Ken

Solved 3 50

Release 153. No drag and drop

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some… (read more)

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some guidence. Thanks

Solved 2 60

Using vCard as a Email Signature

Hello, I followed the steps to use the vCard option as a Email Signature. When creating a new email the vCard Signature is not appearing. Please Advise, Rodney … (read more)

Hello,

I followed the steps to use the vCard option as a Email Signature.

When creating a new email the vCard Signature is not appearing.

Please Advise,

Rodney

Open 3 40

Open Profile folder/directory in Linux Zorin.

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app sto… (read more)

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app store, and it may be a flatpak or something – it won’t tell me now because I have already installed it – but I believe that could be a reason for the directory not opening. Is there a non-PC-literate way of finding out and fixing this?

Solved 29 90

Hotmail authenticator error

Im looking for help to set up my Hotmail account. I have 4 emails. They all worked perfectly for a long time. All of a sudden, everything just stopped. I have tried every… (read more)

Im looking for help to set up my Hotmail account. I have 4 emails. They all worked perfectly for a long time. All of a sudden, everything just stopped. I have tried everything and the configuration seems to be correct. Ive tried every fix i could find. It just no longer makes sense to me. Does it just not work with Thunderbird? The specific message is "User is authenticated but not connected". Also when i tried to send an email, i get "Login to server smtp-mail.outlook.com with username **********@hotmail.com failed."

Open 2 20

I can't send or reply to emails on Thunderbird email

Sending of the message failed. An error occurred while sending mail. The mail server responded: <support+idMM51X2-RWD3K@dealerbuilt.zendesk.com>: Relay access denie… (read more)

Sending of the message failed. An error occurred while sending mail. The mail server responded: <support+idMM51X2-RWD3K@dealerbuilt.zendesk.com>: Relay access denied. Please check the message recipient "support+idMM51X2-RWD3K@dealerbuilt.zendesk.com" and try again.


the above is the error code. I have triple checked emails, even tried sending a message to my personal email as a test and nothing.

Open 1 10

Can no longer drag and drop email attachments from emails to folders after 153esr update

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I… (read more)

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment.

I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices.

I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years.

I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.

Solved 3 435

TB doesn't like to connect to my Comcast internet provider sometime.

All was well until about six months ago. When I try to connect to my provider TB won't connect. BUT. At other times it will connect then every few minutes will try to con… (read more)

All was well until about six months ago. When I try to connect to my provider TB won't connect. BUT. At other times it will connect then every few minutes will try to connect again - then again .... I get this message "Connection to the server mail.comcast.net timed out". Then I get this message each time it fails "Login to server mail.comcast.net with username 170834000 failed". It keeps asking me to input my password even though everything is working appropriately. Then at other times it says it doesn't connect but it has connected and it still continues to ask me for a password.

I have uninstalled TB and reinstalled it thinking that would fix it - it didn't. I have changed my password - again to no avail. I let TB choose where to put things and configure each item appropriately. I don't try to get in the way of what works.

Comcast is apparently getting out of the email business and asking everyone to move over to their chosen substitute (Yahoo.mail) and I have not chosen to migrate at this point. Maybe that's the problem. This is the message I get each time I log into Comcast.net:

"A better email experience is now available for you

You're invited to upgrade your email account to Yahoo Mail, so you can enjoy a more user-friendly experience. Your email address, messages, folders, and contacts will not change.

With Yahoo Mail, you'll enjoy enhanced security, a built-in calendar that's easy to use, AI-powered inbox organization, and a top-rated mobile app for easy access on the go."

I am not aware of any changes in the settings from before when it was working well and now when it seems to be erratic.

I am not terribly computer savvy, but I'm usually able to trouble shoot and fix the issues that confront me. This time I'm out of my league! I need help.

Thank you for helping me.

Open 1 10