Firefox Support Forum

'Still having scrolling issues on facebook, where scrolling will jump forward, has this been fixed yet or what's happening? this has happened ever since i installed Firefox, on a fresh install or windows 11 Pro, it's very annoying.'

Dear, Sir/Madam The website is blank. https://schoenhalde.de/tierkrematorium-balingen/ The website symbol in the top left corner shows that contact has been made even though the page is now blank. Anyone with knowledge of the cause of Firefox's inability to load the website?

Hey,

My name is Alex. I'm currently using Doxy.me for telehealth purposes. The past couple of appointments I've had have had issues with microphone access. Whenever I connect to the site, I get prompted to request microphone access from Firefox, but when I press the button the browser doesn't give the permission prompt. I've tried refreshing the site/browser, checking permissions on the address bar and in privacy & security settings, but there's nothing there, and I can't manually give permission to the site.

The only change I've had is that I've recently built a new PC with Windows 11, I'm not sure if there's a compatibility issue and I can't find anything about it. I've considered using another browser but I don't like the alternatives and would really like to just use my default. Any tips?

The last day or two, I notice that once I have multiple tabs open in firefox, I cannot move/drag them around anymore in the tab bar, changing their order.

To date, I have restarted windows, restarted firefox, made sure both Windows AND Firefox are fully up to date (On a PC), and I have even tried starting FireFox in safe mode- I still cannot drag tabs.

Hello,

my computer crashed yesterday because my ssd of my computer broke, therefore i had to reinstall firefox. Having done so and looging in, i cannot find my bookmarks, passowords, history, etc. I am sure i had my account always synced.

i would appricate your help.

With kind regards

Celine

I have Windows 11 with Edge - I use Firefox link to duckduckgo. Duckduckgo blocks some actions as not have access and they are more difficult to track. But I am increassing unable to say go to windows in microsoft 365 in 11 ? what do I need to get this working as I need it . I am willing to change back to Firefox - but I have know interest in using goggle - I have been hacked several tiems through that browser. my email is wayne@thecrawfords.com - I have my own domain. and more resectly it getting block as not valid when I respond to answer a question. Your thoughts on how to fix.

i am using a loaner laptop right now while i wait for my main laptop to be returned to me. i need my bookmarks so i downloaded the browser & went to log in. i can't find my password & apparently to reset it i lose all my bookmarks which is the ONE THING i need from firefox right now. i am fully logged into firefox on that other laptop (tho who knows now that i tried logging in on my new device). i can't risk losing all my bookmarks. i need some help here, but i couldn't even get help without creating a NEW firefox account. can someone send me a support email to reach out to?

Hey, for a while now my firefox has been having a this problem, that I have not been able to fix. No matter when it is closed or opened, it opens random links that are usually very long and never load. I installed a plugin to at least somewhat block them but they keep poping up. It doesn't seem to be connected to any keys on my keyboard, since it opens at random times without me doing anything. I have no idea what the problem is and I have tried many things to fix this:

-Reinstalling firefox -Deleting all the cookies -Using the problem-fix-opinion in my settings to clear any keybinds that could be causing this

yet nothing seems to help.

Hi, I experience consistent tab crashes in my Firefox app on the computer since yesterday. It works only in troubleshoot mode and not in normal. I tried refreshing and reinstalling the app, installing Firefox for Web and nothing worked. Cleaning data and turning "false" preference media.wmf.vp9.enabled didn't work either. I also tried deleting all extensions, turning off recommended performance mode (using hardware) and enabling default theme. I haven't installed anything recently. Last Windows quality update 24.05.2023, last feature update 08.03.2023. Firefox app still works perfectly on my phone, so it's probably something with the computer. What can be the cause and what can I do to fix it? Added info about crashes below

Thanks

Hi,

I recently added ESET Password Manager as an extension but I was unable to log on and use it on my laptop. In a nutshell, to be able to log on and use the extension, I needed to install the app on my phone as well and sync between laptop and phone did the rest. This solved the login issue however, there is no icon on the toolbar for the extension and if I want to use the Password Manager, I have to do it on my phone.

Any ideas on how this could be solved? I have reinstalled the extension numerous times, tried troubleshooting mode as well but that is not useful with add-ons..

Thanks S

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

Hi there I love FireFox, after years of others recommending, I finally switched and really appreciate so many great features (automatic downloads not at all though). Anyways, I have a Tivo with in house and out of house streaming to Watch Tivo web app and Tivo android app. Until recently, was able to stream anything from Tivo Box throughout house. Android app works awesome, but no longer working on FireFox (or Edge & Chrome) Research shows this is due to a change in website security which is maybe similar to FF issue?

Chrome offered advance warning/remedy..as detailed below....

I am hoping FF team can rise to the challenge and get tivo online working again for the millions of us who still use and love our Tivos.  Or maybe another Tivo fan has a workaround they can share? I sure hope so, I have wasted hours already troubleshooting and hair pulling :(     Any and all assistance appreciated

Access to XMLHttpRequest at 'http://(MYIP):49152/sysinfo/json/svcinfo' from origin 'http://online.tivo.com' has been blocked by CORS policy: The request client is not a secure context and the resource is in more-private address space `private`.

After researching that i found this link Chrome CORS error on request to localhost dev server from remote site

it went into a bit about how "Chrome has implemented CORS-RFC1918, which prevents public network resources from requesting private-network resources - unless the public-network resource is secure (HTTPS) and the private-network resource provides appropriate (yet-undefined) CORS headers."

So basically a public network "online.tivo.com" cannot access my local network (where my tivo is) due to this new CORS-RFC1918 standard.

The is a fix to disable this behavior for now chrome://flags/#block-insecure-private-network-requests

Hello, I have somehow replaced by bookmarks with empty bookmarks, and I don't have the previous version in backups on my local machine.

Could you help me?

Hi,

Firefox issues warning while accessing websites which are signed by Internal CAs. However, we could see the same website working fine with Microsoft Edge, Google Chrome, etc.

Firefox work fine while accessing websites which are signed by Public CAs. The issue is only with websites signed with internal / Private CAs.

Below is the error message:

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to "XXXX.XXXXX.com". If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.