Firefox Community Forum

Hi, my name is hubel I can't access my account, I was hacked I don have my e mail is there any other way to get into my Firefox account please my emails now are [email 1 removed]@gmail.com [email 2 removed]@gmail.com Thank you

I half to redo my password Everytime I sign into my account and it's getting old...I have changed my password 4 r 5 times just today alone please fix the problem...thanks

I somehow have two mozilla account. Or one with two emails. Can't even tell which is the case.

When I look at accounts.firefox, I see a gmail one as primary and a sonic one as secondary.

I also use a password manager which I can't access from pages accepting changes, so I keep having to create stupid passwords that aren't really secure. but I save them.

When I try to create a recovery key using my primry email, the password I created is not accepted.

So completely frozen. Would like to set up a ticket and get help as I have previously via email but I don't know how I managed to do that either. Don't know what to do. Can someone direct me to a live human way to get help?

I know this is probably impossible to restore but I might as well ask, No I do not have backuped files on my computer, I already have the username, I was just going to ask if there was a way I can find the password for the account. I understand if that is a impossible task so thanks either way if you cannot help with my problem.

I changed my password, i got an email that a new recovery key was created. i was offered to download it during the process, but some addon closed that window. how can i get my new recovery key? thank you.

I am unable to access my account. It shows an error related to password or verification even after entering correct details. Please help me recover my account and guide me step-by-step to fix this issue.

I got a new desktop computer and can't access firefox. My existing account is still under my old email ([edited] @q.com) and has been decommisioned. My new email is [edited] @myctl.net. I cannot sign in because I forgot my password for q.com which no longer exists, so I can't receive an email to change password. I am at a loss how to fix this... Can you help me please. I had sent you my new email back a few months ago so I thought it had been changed to myctl.net but it is not. help please, I am so frustrated. thx for your help