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Master password

Hi, I sent an email with the question of,How can I change my Master password without loosing all my passwords and user Id's etc. I can't remember my Master password a… (read more)

Hi,

  I sent an email with the question of,How can I change my Master password without loosing all my passwords and user Id's  etc. I can't remember my Master password and I read where it said I would loose all of my info,so how do I delete my Master password or change it and not loose everything? Please, let me know,because I'm really having a hard time with this issue. Thank you very much,Faith

Asked by Faith Midiri 2 hours ago

Last reply by cor-el 13 minutes ago

After Version 132 Update, Primary Password Box Keeps Popping Up Even After Putting In Password

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now." How is someone … (read more)

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

Asked by Dano 5 days ago

Last reply by cor-el 22 hours ago

Accounts/password entries don't show up in Firefox's password manager

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why. When I go to about:logins, I … (read more)

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Asked by Dvallin 3 days ago

Last reply by cor-el 22 hours ago

Google Nest Signin

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I wou… (read more)

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

Asked by tzk3jk 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Facebook PIN

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get acce… (read more)

I just cleared out my cache (on Firefox 132.0.1), and now my Facebook messages won't sync. It's asking for my PIN, which I wasn't even aware that I had. How do I get access to my PIN, or set up a new one? Thank you.

Asked by Fred Cohn 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox incompatibility With Websites

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome j… (read more)

I like using Firefox but it is increasingly becoming incompatible with more and more websites. There is nothing wrong with the websites, I can login using Google Chrome just fine. Firefox simply won't allow me to login to certain websites that I was able to access using Firefox before. Anyone know why this is happening?

Asked by lmoore44052 1 month ago

Last reply by minstine 1 day ago

eBay Login - "Oops, that's not a match."

eBay login on Firefox has worked for years Now it says "Oops, that's not a match" eBay login is correct. enhanced tracking protection is off How do I fix this problem? … (read more)

eBay login on Firefox has worked for years Now it says "Oops, that's not a match" eBay login is correct. enhanced tracking protection is off How do I fix this problem?

Asked by karenalinnell 1 day ago

Last reply by Mike Taku 1 day ago

My saved passwords

Hi, Today, when I opened Firefox on my device, I saw my Firefox account had been logged out. Since, I did not remember my password, I clicked on "forget my password" and … (read more)

Hi, Today, when I opened Firefox on my device, I saw my Firefox account had been logged out. Since, I did not remember my password, I clicked on "forget my password" and chose a new password. But, unfortunately, all my saved passwords on Firefox account did not get recovered. Please help me to fix it. Thanks a lot.

Asked by rezaei_seresht 3 days ago

Last reply by markwarner22 3 days ago

400 Request Header Or Cookie Too Large

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I … (read more)

Hi. When I go to my webmail " 400 Request Header Or Cookie Too Large" comes up. I can get it in chrome no problem. This just started last night. Can you please help me.I don't want to loose all my passwords (by clearing cookies) Thank you in advance. Jan

Asked by rjenter 5 days ago

Last reply by TyDraniu 4 days ago

Migrated to new server on desktop and android.

Successfully migrated to a new server on desk top and android phone. Same settings on a laptop results in repeating "login to server failed" with requests for passwo… (read more)

Successfully migrated to a new server on desk top and android phone. Same settings on a laptop results in repeating "login to server failed" with requests for password; and will not connect.

Thanks for pointing to a solution.

Asked by roy13 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

websites don't stay signed in after start up

I have to constantly keep signing in on websites when I start up my pc, even after ticking 'remember me' or after being asked if I trust this pc. Also won't remember my … (read more)

I have to constantly keep signing in on websites when I start up my pc, even after ticking 'remember me' or after being asked if I trust this pc. Also won't remember my email address when typing. Hope you can help, it's really annoying. Carola

Asked by gurulila 1 week ago

Last reply by markwarner22 1 week ago

password visible everytime i click in user field

Hi, one time i visited my companies jira website and i accidentally typed my password in the user field and pressed ENTER. Since then everytime i open the jira website an… (read more)

Hi, one time i visited my companies jira website and i accidentally typed my password in the user field and pressed ENTER. Since then everytime i open the jira website and click into the username field, my password is displayed as "username-suggestion". How can i remove this. I already removed all cache and cookie data (1,5gb) without any success. Please advise.

Best Regards

Asked by Audiotone Maelstrom 1 week ago

Last reply by TyDraniu 1 week ago