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Sending email with attachements and want to preview them first before sending. Preview will not open photos in attachements; it will open text.

I am writing an email with two photo attachments. Preview will not work (open) for me to double check the correct file is being sent. It will, however, open a file with o… (read more)

I am writing an email with two photo attachments. Preview will not work (open) for me to double check the correct file is being sent. It will, however, open a file with only text.

Asked by v7wyb2cbqw 19 hours ago

Last reply by jonzn4SUSE 19 hours ago

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (read more)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Asked by k.george805 1 day ago

Last reply by jonzn4SUSE 1 day ago

Firefox PDF Editor Save to PDF not saving the changes

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any anno… (read more)

I am using the FireFox PDF Editor to annotate a PDF, however, no method of me saving the document (whether that is save as, or save as PDF) will allow me to save any annotations on the document. If I try doing save as PDF, the preview shows up as blank sheets of paper, when I click "save as" it only saves one page of the 31 as BLANK. If I try doing normal save as, the saved file is un-annotated.

Please help... thanks

Asked by lincolnxu.ca 1 day ago

Last reply by jonzn4SUSE 1 day ago

Block AI chat feature

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all … (read more)

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Asked by turneredwards10 3 days ago

Last reply by Denys 2 days ago

Sudden troubles with Claude.ai

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop… (read more)

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Asked by mvchaffee 2 days ago

Last reply by Denys 2 days ago

drag and drop pictures on iOS

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how… (read more)

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

Asked by ani 4detal 3 days ago

Last reply by bitdecay 3 days ago

Command-option-up and command-option-down keyboard shortcuts were stolen from websites

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and … (read more)

I regularly use a website which intercepts command-option-up and command-option-down for its own navigation. This is a central part of my workflow with this website, and without it it becomes completely unusable.

After updating to Firefox 140.0.4, these shortcuts are now used by the browser to switch tabs. I have not found any way to configure this. Am I missing some obscure way to do this or is this just impossible?

I imagine this change was made to support vertical tabs, but I'm not using those, so the command-option-left and command-option-right shortcuts make more sense for my horizontal setup. (I don't use those shortcuts either, though- I use ctrl-tab and ctrl-shift-tab!)

Asked by rpjohnst 6 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 5 days ago

Last reply by jonzn4SUSE 5 days ago

after recient update of firefox, it seems all my bookmarks have disappeared along with my passwords.

all bookmarks have disappeared along with my passwords. how do I get them back? previous answers haven't helped. before that, I would have trouble playing video and audio… (read more)

all bookmarks have disappeared along with my passwords. how do I get them back? previous answers haven't helped. before that, I would have trouble playing video and audio together, if I turned the audio off the video would work then when I turned the audio back on the video stopped. I am about ready to delete Firefox and use another browser.

Asked by Donna Helein 6 days ago

Last reply by Denys 6 days ago

streaming networks wont run

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new … (read more)

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new update for Firefox.

Asked by Sarah Gilbert 1 week ago

Last reply by jonzn4SUSE 1 week ago

customization panel

Hi, There is no customization panel under settings/home. can you please tell me where can i find the customization panel? I want to reset the wallpaper to default. … (read more)

Hi,

There is no customization panel under settings/home. can you please tell me where can i find the customization panel? I want to reset the wallpaper to default.

Asked by zapatamia09 1 week ago

Last reply by TyDraniu 1 week ago

Restart required to allow stalled page load. What is the quickest method to invoke the restart?

Firefox occasionally stalls during a page load or refresh. A quit/start sequence of Firefox resolves the stall without further action. Is there a key sequence that invok… (read more)

Firefox occasionally stalls during a page load or refresh. A quit/start sequence of Firefox resolves the stall without further action. Is there a key sequence that invokes a restart: Firefox 140.0.2 (aarch64), MacOS 15.5 (24F74)

Asked by ekirkpatrick 1 week ago

Last reply by jonzn4SUSE 1 week ago